DSHS HCLA Social and Health Program Consultant 4

Description

Housing Displacement Specialist - HRSN

Are you passionate about improving access to social and health services and supporting staff who serve Washingtonians every day?

We are looking for someone who wants to help people with disabilities and the elderly obtain appropriate quality services to maximize independence, dignity, and quality of life, and works with aging and advocates for people with disabilities, interested parties, community partners, WA State Developmental Disabilities Council, The Arc Washington, and Area Agencies on Aging to ensure a client-focused service delivery system.

Join the Home and Community Living Administration (HCLA) and help support both DDCS and HCLA to develop short-term housing resources for clients displaced from their home for short duration needs such as home modifications, adaptations, or pest eradication. This position is part of a team assigned responsibility for development of partnerships, services, subsidies, and resources to increase availability, stability and access to affordable and accessible housing and tenancy support for individuals with complex needs.

As a Social and Health Program Consultant 4, you’ll serve as a subject matter expert and trusted resource for staff and leadership. You’ll provide consultation, training, technical assistance, and policy interpretation while helping ensure program compliance, quality assurance, and continuous improvement. You’ll also collaborate with internal teams, community partners, and advocates to strengthen service delivery for clients statewide.

This position plays a critical role in translating complex policies and systems into clear, usable guidance for staff—and bridging our services in an one of a kind role.

Schedule

• Monday–Friday, 8:00 a.m. – 5:00 p.m.
• 40 hours per week

Work Location

• Hybrid/Remote: Flexible hybrid work available anywhere within Washington State
• Official Duty Station: Lacey, WA
• Travel: Occasional travel may be required based on business needs

Some of What You’ll Do

• Develop housing services including HRSN rent/temporary housing and resources necessary for successful transition and sustainability in living in community settings for clients leaving nursing facilities and other institutional, residential, or unstable settings.
• Supporting HCS and DDCS field staff in policy driven authorization and documentation of benefits in Care Web, including periodic case audits.
• Promoting awareness of HRSN rent/temporary housing and ability to leverage for temporary dislocation client needs to HCS and DDCS field staff.
• Working in cross-sector partnerships with Home and Community Living Administration (HCLA) HRSN Unit, other state agencies, and community providers to integrate resources with HRSN related programs.
• Work with Spokane Housing Authority, Community Choice Guides, and Supportive Housing Providers to implement and develop HRSN rent/temporary housing across HCS and DDCS for temporary displacement needs.
• Collaborating with DDCS to create processes for eligible DDCS clients to receive HCS MIST housing.
• Providing training and technical assistance to support provider capacity, development, and provision of quality services for HCS and DDCS clients.

• Review case records to ensure accurate assessments and documentation
• Communicate policy, procedure, and program updates to staff
• Compile data and produce reports using a variety of tools as requested
• Develop and maintain performance tracking and quality assurance tools
• Conduct quality assurance reviews, identify gaps, and address training needs
• Participate in meetings, outreach efforts, and travel as needed

Who Should Apply

You qualify if you meet one of the following:

Experience in a related field of work may substitute year for year for the required education.

• One year as a Social and Health Program Consultant 3 (or equivalent), or
• Two years as a Social and Health Program Consultant 2 (or equivalent), or

• A master’s degree in social work, health or social science, public administration, or related field and four years of relevant professional experience, or
• A bachelor’s degree in social work, health or social science, public administration, or related field and five years of relevant professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.

Note: Social Work degrees must be from programs accredited by the Council on Social Work Education.

Knowledge, Skills, and Abilities We’re Looking For

• Experience with supportive housing services and affordable housing.
• Experience working with people with intellectual and developmental disabilities.
• Working knowledge of home and community-based service delivery.
• Understanding of and commitment to the principles of person-centered planning, consumer choice and self-direction.
• Demonstrated ability to provide training and technical assistance.
• Demonstrated skills in community development and project planning.
• Demonstrated ability to collect and analyze data from systems and make thoughtful recommendations that result in positive program changes. Compiling data, extracting information, and generating comprehensive reports.
• Work collaboratively in a multi-disciplinary team.
• Excellent communication skills, ability to write and speak concisely to partners and agencies, both public and private from diverse populations.
• Demonstrated ability to develop positive working relationships with a broad range of entities.
• Demonstrated ability to coordinate multiple activities and timelines creating quality deliverables.
• Demonstrated ability to work independently, plan, organize, and produce quality deliverables in multiple assignments time frames
• Demonstrated proficiency in computer and software use, including DataMart, Microsoft Word, Excel, Outlook, PowerBI, and PowerPoint, as well as SharePoint, SharePoint Lists, CARE system, and SSRS Reports.

Application Materials
Completed applications must includes

• Current resume
• Letter of interest describing how you meet the required knowledge, skills, and abilities
• At least three professional references

Questions about this opportunity? Please contact Kris George at kris.george@dshs.wa.gov and reference Project Number 2025-09192.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.


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