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Dual Rate Esthetician/Spa Coordinator
Overview:
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
To be well versed and an expert in the field of Esthetics as described by the Laws of the State of Nevada. To deliver exceptional guest service to all guests of the Spa and Salon at the Golden Nugget Las Vegas and maintain a clean and healthful environment for delivering services according to the Policies, Procedures, and Protocols. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Responsibilities:
- Facials, aromatherapy, body treatments, massaging, analyzing, ordering, stocking facial supplies, extractions, applying make-up, waxing, tinting eyebrows and eyelashes.
- Be knowledgeable of all products used in Service Protocols and Sold in Retail to be able to make recommendations to clients on all phases of esthetics.
- Maintain a clean and orderly work area.
- Maintain current licenses and continuing education requirements essential to job performance and Licensing.
- Know, understand, and adhere to the policies, procedures, and SOP’s of the Corporation and Spa Operations Department.
- Provide a positive guest service experience to each guest including but not limited to courtesy, sincerity and enthusiasm to all guests of the Golden Nugget Spa and Salon.
- Schedule appointments for Spa and Salon services, taking into consideration the timing of the services and the best practice order of those services.
- Be an expert about the products and services available within the Spa and Salon to better make recommendations to the guests inquiring about the retail products and services offered at the Golden Nugget Spa and Salon.
- Enthusiastically greet each guest as they enter and exit the Golden Nugget Spa and Salon.
- Strictly adhere to the Policies and Procedures with regard to money handling and PCI compliance by maintaining accurate records of receipts by collecting, totaling and submitting all receipts and cash as specified by the policies, procedures, and SOP’s of the Spa Operations Department.
- When Opening/Closing the Spa and Salon Facilities each day secure the area by ensuring the premises are locked and all electrical equipment has been turned off.
- Professionally answer booking, informational, and courtesy reminder telephone calls.
- Clean, stock, and maintain the environment of the Fitness and Spa Facilities while completing daily checklist.
- Deliver promptly daily reports to management by gathering needed information from SpaSoft.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
- Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
- Ability to work efficiently, independently and cohesively, consistently producing quality results.
- Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.
- Must be able to learn and perform all Protocols and Procedures, essential to performing the services offered on our menu of services, to the Golden Nugget Standards.
- Minimum of 1 year experience in a Resort Spa environment.
- Nevada State Board of Cosmetology Estheticians License.
- Minimum age requirement is 21.
- High School Diploma or GED.
- Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
- Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
- Ability to work efficiently, independently and cohesively, consistently producing quality results.
- Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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