Ceenex Global LLC

A dynamic tech firm in Dubai is seeking an experienced L2 Infrastructure Support Engineer to manage incidents, problems, and changes in NOC operations. The ideal candidate will have a university degree in a computer-related field, with at least 6 years of IT experience. Responsibilities include QA for L1 support, root-cause analysis, and managing vendor relationships. Competitive salary offered for the right candidate in a vibrant work environment.

As an L2 Infrastructure Support Engineer in Dubai, you’ll tackle incidents, lead root-cause analysis, and oversee critical NOC operations. Collaborating with both internal teams and vendors ensures operational stability while mentoring L1 support for quality assurance—all within a fast-paced tech environment offering strong growth opportunities.

Dubai-Based L2 Infra Support: Incident, Problem & Change

incident management

problem management

change management

quality assurance (QA)

root-cause analysis

vendor management

network operations center (NOC)

Join Ceenex Global LLC and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.