Qureos

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Duty Manager

JOB_REQUIREMENTS

Hires in

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Employment Type

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Company Location

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Salary

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preferably lady

willing to join anytime

  • Guest Services & Satisfaction:
  • Provide prompt, caring, and helpful assistance to guests.
  • Handle guest complaints and resolve issues quickly and efficiently.
  • Promote a hospitable image and ensure all guest needs are met.
  • Operations Management:
  • Oversee the smooth running of all hotel/villa operations during their shift.
  • Coordinate between departments like Reception, Housekeeping, Maintenance, and Food & Beverage.
  • Conduct regular walk-arounds to check standards and address issues.
  • Staff Supervision & Leadership:
  • Supervise and guide staff, ensuring they perform well.
  • Assist with staff training and development.
  • Manage shift schedules and direct workflow.
  • Administrative & Financial Duties:
  • Monitor budgets and ensure adherence to financial plans.
  • Handle paperwork, office tasks, and reporting.
  • Ensure compliance with all hotel policies and legal requirements.
  • Emergency & Security:
  • Act as the main point of contact for emergencies or security issues.
  • Ensure safety protocols are followed and respond to incidents.

Job Type: Full-time

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