Urwah Admin

Nordic Holdings

urpose<ul><li>Clean and maintain guest rooms/public areas to brand standards; ensure readiness by check‑in.</li></ul>Core responsibilities<ul><li>Guest rooms: follow sequence of service (safety knock/announce, strip linens, trash/recycle, dust high‑to‑low, bathroom sanitize/disinfect, bed make to spec, vacuum/mop, replenish amenities/linen, final QC).</li><li>Public areas (if assigned): lobbies, corridors, elevators, restrooms; frequent touch‑point sanitizing.</li><li>Turndown/PM (if assigned): light refresh, linen/amenity reset, privacy and turn‑down setup.</li><li>Linen and stock: pull/place linen, maintain par levels, stock/clean closets; count rejects.</li><li>Equipment: daily checks (vacuums, carts, extractors), safe use, report defects via CMMS/work orders.</li><li>Maintenance reporting: note damages, OOO items, and quick fixes; escalate promptly.</li><li>Guest interaction: greet, handle requests, respect DND/privacy; service recovery handoff.</li><li>Compliance: chemical dilution/PPE, MSDS/HACCP, sharps/biohazard handling, slip/fall prevention.</li><li>Security: key control, room access protocols, Lost &amp; Found logging and chain of custody.</li><li>Admin: update room status in PMS/housekeeping app, complete boards/checklists and shift handover.</li><li>Projects: deep cleans, high‑dusting, carpet/upholstery spots, mattress rotation, spring‑clean tasks.</li></ul>Role variants (specify on JD)<ul><li>Room Attendant, Public Area Attendant, Turndown Attendant, Houseperson/Runner, Linen/Uniform Attendant, Night Cleaner. (Minibar only if combined.)</li></ul>KPIs<ul><li>Inspection score; rooms ready by check‑in %; rooms per shift; rework/defect rate; guest cleanliness complaints; L&amp;F compliance; injury/incidents; chemical/amenity usage vs. par.</li></ul>Requirements<ul><li>0&ndash;1+ years housekeeping (hotel preferred); follow SOPs; basic PMS/housekeeping app use; lift 30&ndash;40 lbs, stand/walk 8 hrs, bend/reach; weekends/holidays; basic English (or local language); food handler/OSHA or local equivalents as required.</li></ul>Quick JD snippet<ul><li>Title: Housekeeping Attendant (Rooms/Public Areas/Turndown)</li><li>Summary: Clean and reset rooms/public areas to brand standards; restock linen/supplies; report maintenance; uphold safety/security and guest service.</li><li>Schedule: Full‑time or part‑time; shifts AM/PM/overnight; rostered weekends/holidays.</li><li>Reporting to: Housekeeping Supervisor/Manager.</li></ul>Job Type: Full-timeWork Location: In person

Housekeeping Attendant

macros system knowlegde,willing to join immediatelyCore guest service<ul><li>Greet/seat (as needed), present menus, explain specials; confirm allergies/dietary needs.</li><li>Recommend dishes/beverages; upsell pairings and promotions.</li><li>Take accurate orders, enter in POS with modifiers/allergy flags; manage course timing and fire orders.</li><li>Serve food/beverages per sequence of service; check-backs; manage table turns; handle guest recovery and escalate when needed.</li></ul>FOH/BOH coordination<ul><li>Liaise with kitchen/bar on timing, 86&rsquo;d items, and delays; communicate guest requests clearly.</li><li>Support host/runner/busser roles as needed; assist with VIP and large-party service.</li></ul>Beverage and alcohol service<ul><li>Prepare/serve wine, cocktails, coffee/tea; check IDs per law; follow responsible service policies.</li></ul>Cashiering and posting<ul><li>Present/close checks; split bills; process room charges with proper verification; handle cash/credit accurately; minimize voids/comps.</li></ul>Setup, side work, and closing<ul><li>Open: station mise en place, polish glass/silver, stock condiments/linen; verify cleanliness and table settings.</li><li>During: maintain station, reset tables, keep service areas tidy.</li><li>Close: side work, restock, reconcile tips, complete logs, secure outlets.</li></ul>Standards, safety, and compliance<ul><li>Follow HACCP/food safety, allergen, and sanitation SOPs; maintain grooming/uniform standards.</li><li>Handle breakage/sharps; report incidents; adhere to loss-prevention and key control.</li></ul>Variants by outlet (as assigned)<ul><li>In‑room dining: take phone orders, tray/trolley setup, timed delivery and clearance, post charges.</li><li>Banquets: follow BEOs; plated/buffet/banquet bar service; tray carrying; quick resets.</li><li>Bar/lounge: basic drink prep, snack service, barback support.</li></ul>Tools and reporting<ul><li>Use POS/handhelds, reservation/waitlist apps; complete shift logs, L&amp;F, and incident reports.</li></ul>Typical KPIs<ul><li>Guest cleanliness/service score; average check/upsell rate; table turn time; order accuracy/rework; void/comp accuracy; mystery shopper results.</li></ul>Common requirements<ul><li>1&ndash;2 years in restaurant/hotel service; POS proficiency; food handler and alcohol service permits (as required); carry trays and stand for long periods; nights/weekends/holidays.</li></ul>Want this tailored to outlet type (all‑day dining, fine dining, bar, IRD, banquets) and shift patterns?Job Type: Full-timeWork Location: In person

Waiter and Waitress

Opera system knowledgeCore operations<ul><li>Plan daily boards/assignments; open/close the department; manage shift briefings and handovers.</li><li>Monitor productivity (rooms/attendant, task timing); redeploy staff to meet check‑in targets and rush/VIP rooms.</li><li>Conduct room/public area inspections; coach on corrective actions; enforce SOPs/brand standards.</li><li>Coordinate with Front Office and Engineering on room status, OOO/PM rooms, and quick turns.</li></ul>Team leadership<ul><li>Assist with hiring; onboard and train attendants; conduct refreshers (chemicals, equipment, floor care).</li><li>Build schedules/rota, approve timecards, manage attendance and breaks; address performance/discipline.</li><li>Lead safety talks; model service culture and confidentiality.</li></ul>Quality, safety, compliance<ul><li>Enforce chemical handling, PPE, and MSDS/OSHA (or local) compliance; run accident/incident reporting.</li><li>Maintain key control, Lost &amp; Found logs, biohazard protocols, and emergency procedures.</li><li>Drive sustainability: waste segregation, recycling, and chemical/water use controls.</li></ul>Inventory, linen, and assets<ul><li>Maintain par levels for linens/amenities/chemicals; order/receive; track costs and variances.</li><li>Oversee linen flow, rejects, and loss rates; coordinate with on‑site or outsourced laundry.</li><li>Ensure equipment readiness (vacuums, extractors) and request maintenance via CMMS.</li></ul>Guest service and standards<ul><li>Handle guest requests/complaints; execute service recovery and follow‑ups.</li><li>Prepare VIP setups, special requests, and event/turn-down requirements.</li></ul>Vendors and projects<ul><li>Oversee contractors (outsourced cleaning, laundry, pest control); QA against SLAs; verify invoices.</li><li>Plan and execute deep cleans, carpet/upholstery care, high‑dusting, and floor maintenance schedules.</li></ul>Reporting and systems<ul><li>Use PMS/housekeeping app/CMMS to update room status, log tasks, and raise work orders.</li><li>Produce shift reports: inspection scores, rooms cleaned, rush/VIP handled, labor hours, incidents.</li></ul>Typical KPIs<ul><li>Cleanliness inspection score &ge; target; guest cleanliness score and complaints/1,000 rooms.</li><li>Rooms ready by check‑in time %; rooms per attendant per shift; rework rate.</li><li>Labor cost vs. budget; amenity/chemical spend; linen loss/reject rate.</li></ul>Common requirements<ul><li>2&ndash;4 years housekeeping with 1+ in supervision; SOP and chemical knowledge; PMS/housekeeping app proficiency; flexible shifts; ability to lift 30&ndash;40 lbs.</li></ul>Want me to tailor this to your setting, Sandra? Share: property type (hotel, healthcare, office, residential), team size/union environment, shifts covered, outsourcing (laundry/cleaning), and target KPIs.Ask Explain Follow upJob Type: Full-timeWork Location: In person

Housekeeping Supervisor

We are seeking an Finance Manager to support finance operations across our hotel and real estate business units. The role requires strong accounting fundamentals, hands-on systems expertise (SUN, Tally, Opera PMS, Micros POS), and the ability to ensure accurate reporting, reconciliations, and compliance with internal controls.Key ResponsibilitiesAccounting &amp; Finance Operations<ul><li>Assist in month-end closing activities: journal entries, accruals, prepayments, schedules, and supporting documents.</li><li>Maintain accurate general ledger records and ensure proper classification of income and expenses.</li><li>Support budgeting, forecasting, and variance analysis for hotel and real estate operations.</li><li>Prepare and review payment requests, ensuring approvals, proper documentation, and correct coding.</li></ul>Revenue / Hotel Finance<ul><li>Support daily revenue checks, postings, and reconciliation between Opera and Micros and accounting systems.</li><li>Validate revenue reports, rebates/discounts/voids, and investigate variances.</li><li>Assist with AR tracking, invoicing, collections follow-up, and guest/company ledger reconciliations (as applicable).</li></ul>Real Estate Finance<ul><li>Assist with tenant invoicing, rent schedules, service charge tracking, and receivables follow-up.</li><li>Support reconciliation of lease-related income and ensure accurate posting and reporting.</li><li>Maintain contract/lease documentation support for finance records and audits.</li></ul>Reconciliations &amp; Controls<ul><li>Prepare bank, petty cash, POS, and balance sheet reconciliations and resolve discrepancies promptly.</li><li>Ensure compliance with internal controls, proper documentation, and audit readiness.</li><li>Support external/internal audit requests by preparing schedules and providing required explanations.</li></ul>Systems &amp; Reporting<ul><li>Maintain accurate finance records in SUN / Tally (as per company setup) and ensure data integrity.</li><li>Generate finance reports and assist management with timely financial summaries.</li><li>Work closely with operations teams to ensure finance requirements are met without delays.</li></ul>Required Skills &amp; Experience<ul><li>2&ndash;5 years of relevant accounting experience (hospitality experience is mandatory/preferred based on your need).</li><li>Strong working knowledge of:</li><li>SUN System</li><li>Tally</li><li>Opera PMS</li><li>Micros POS</li><li>Experience in hotel accounting (revenue, night audit support, POS/PMS reconciliation) and real estate accounting (rent/tenant invoicing, lease income tracking).</li><li>Strong Excel skills (pivot tables, lookups, reconciliations).</li><li>Detail-oriented, deadline-driven, and able to follow up proactively across departments.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Accounting/Finance or equivalent.</li></ul>Preferred (Nice to Have)<ul><li>Experience working in multi-entity businesses (hotel + real estate under one group).</li><li>Familiarity with VAT/tax reporting requirements (based on your country).</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

ACCOUNT MANAGER

Join Nordic Holdings and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nordic Holdings

About Company

Housekeeping Attendant

Waiter and Waitress

Housekeeping Supervisor

ACCOUNT MANAGER