Urwah Admin

Nordic Holdings

We are looking for Housekeeping Manager responsible for directing and overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, and back-of-house spaces. This role manages staff, controls budgets and inventory, and upholds quality and safety standards. Reporting Structure Reports to: Director of Operations / General Manager Direct reports: Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Staff Key Responsibilities Operations Plan, organize, and direct daily housekeeping activities across all areas Establish and maintain cleaning standards, schedules, and inspection routines Conduct regular inspections of guest rooms and public areas to ensure quality Coordinate with front office and maintenance to manage room readiness and turnaround Team Management Recruit, train, schedule, and supervise housekeeping staff Set performance expectations, conduct evaluations, and provide coaching Manage staffing levels to match occupancy and workload demands Foster a positive, safe, and productive work environment Budget &amp; Inventory Manage the housekeeping budget, labor costs, and expense controls Oversee inventory of linens, cleaning supplies, guest amenities, and equipment Source and negotiate with suppliers; approve purchase orders within authority Monitor consumption and minimize waste and loss Quality &amp; Compliance Ensure compliance with health, safety, and sanitation regulations Implement and enforce standard operating procedures (SOPs) Manage lost-and-found procedures and guest requests Address guest complaints related to housekeeping promptly and professionally Qualifications Required 3&ndash;5 years of housekeeping experience, with at least 2 years in a supervisory/management role Strong leadership, organizational, and time-management skills Knowledge of cleaning procedures, chemicals, and equipment Familiarity with health and safety regulations Ability to work flexible hours, including weekends and holidays Preferred Experience with property management systems, opera. Certification in hospitality or facilities management Multilingual capabilitiesKey CompetenciesAttention to detail Leadership and people management Problem-solving and decision-making Communication and interpersonal skills Time and priority managementWork Location: In person

Housekeeping Manager

Hotel Receptionists experience in 5 star hotel with opera cloud knowlege. Can start immediately<ul><li>Guest Services: Greet guests warmly upon arrival, handle check-in and check-out procedures, and encode room keys.</li><li>Reservation Management: Manage room bookings, modifications, and cancellations via the hotel management system.</li><li>Billing &amp; Payments: Process payments, verify methods of lodging, and issue accurate receipts and invoices.</li><li>Communication: Answer incoming phone calls and emails, transfer calls to rooms, and relay messages.</li><li>Concierge Duties: Provide information about hotel amenities, local attractions, and transport options.</li><li>Issue Resolution: Listen to guest feedback and professionally resolve complaints to ensure satisfaction.</li><li>Departmental Coordination: Communicate with housekeeping and maintenance teams to ensure room availability and handle special requests.</li></ul>Work Location: In person

Receptionists

opera knowledge5 star hotel experience<ul><li>Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.</li><li>Scheduling staff shifts and organizing replacements as required.</li><li>Investigating and addressing complaints regarding poor housekeeping service.</li><li>Providing training to the housekeeping staff.</li><li>Regularly taking inventory of cleaning supplies and ordering stock as needed.</li><li>Issuing cleaning supplies and equipment to housekeeping staff as needed.</li><li>Screening housekeeping applicants and recommending promotions, transfers, and dismissals.</li><li>Performing various cleaning duties in instances of staff shortages.</li></ul>Work Location: In person

Housekeeping Supervisor

Join Nordic Holdings and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Nordic Holdings

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Housekeeping Manager

Receptionists

Housekeeping Supervisor