Housekeeping Manager

We are looking for Housekeeping Manager responsible for directing and overseeing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and presentation across guest rooms, public areas, and back-of-house spaces. This role manages staff, controls budgets and inventory, and upholds quality and safety standards.
Reporting Structure
Reports to: Director of Operations / General Manager
Direct reports: Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Staff
Key Responsibilities
Operations
Plan, organize, and direct daily housekeeping activities across all areas
Establish and maintain cleaning standards, schedules, and inspection routines
Conduct regular inspections of guest rooms and public areas to ensure quality
Coordinate with front office and maintenance to manage room readiness and turnaround
Team Management
Recruit, train, schedule, and supervise housekeeping staff
Set performance expectations, conduct evaluations, and provide coaching
Manage staffing levels to match occupancy and workload demands
Foster a positive, safe, and productive work environment
Budget & Inventory
Manage the housekeeping budget, labor costs, and expense controls
Oversee inventory of linens, cleaning supplies, guest amenities, and equipment
Source and negotiate with suppliers; approve purchase orders within authority
Monitor consumption and minimize waste and loss
Quality & Compliance
Ensure compliance with health, safety, and sanitation regulations
Implement and enforce standard operating procedures (SOPs)
Manage lost-and-found procedures and guest requests
Address guest complaints related to housekeeping promptly and professionally
Qualifications
Required
3–5 years of housekeeping experience, with at least 2 years in a supervisory/management role
Strong leadership, organizational, and time-management skills
Knowledge of cleaning procedures, chemicals, and equipment
Familiarity with health and safety regulations
Ability to work flexible hours, including weekends and holidays
Preferred
Experience with property management systems, opera.
Certification in hospitality or facilities management
Multilingual capabilities

Key Competencies

Attention to detail
Leadership and people management
Problem-solving and decision-making
Communication and interpersonal skills
Time and priority management

Work Location: In person