Dynamics CE Functional Lead

Job Description:

[MULTIPLE POSITIONS] Avanade Inc. seeks a Dynamics CE Functional Lead in Houston, TX to identify and understand clients’ customer relationship management needs by staying current on CRM technologies (particularly Microsoft Dynamics CRM and Power Platform) and working with Avanade solution developers to recommend appropriate CRM technologies and functions that meet specific client needs. Duties include: working with Avanade delivery teams and client stakeholders to translate business requirements into CRM solutions; coordinating with client leadership, end users and IT staff to identify, design and configure CRM solutions; gathering system requirements and owning requirements management; assisting with transfer of functional requirements to development and test teams; implementing patches and upgrades in collaboration with business and IT stakeholders; and assisting end-users with CRM functionality. Periodic travel to client sites (domestic) is expected up to 80% of the time. Must live within reasonable commuting distance of Houston, TX. Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. The offered salary range for this specific position in TX is $133,078-$143,000 per year. Any multi-state or general compensation ranges displayed below do not apply to this position.

We anticipate this job posting will be posted on April 22nd and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: www.avanade.com/en-us/career/benefits

Basic Qualifications:

The position requires at least a bachelor’s degree, or its foreign equivalent, in Computer Science, Information Technology, Business Administration, or a closely related field, and at least four (4) years of experience performing CRM business analysis in a technology or IT consulting environment. A qualified applicant's experience must include the following skills: 3 years of experience configuring Microsoft Dynamics CRM systems and business solutions implementations; 3 years of experience performing business process reengineering around Microsoft Dynamics CRM Sales, Marketing, Field Service & Customer Service modules; 3 years of experience planning, designing, building, testing, and maintaining CRM solutions; 3 years of Power Platform experience including SQL, Power BI, SharePoint, Azure implementation, Mobile Apps, Power Apps, VIVA and/or Visio; 3 years of client-facing experience using formal delivery methodologies including Agile, Scrum, Waterfall, or comparable project-driven approach; 3 years of experience with formal business requirements gathering and defining functional design and working with offshore teams; and Microsoft Certified in Dynamics 365 Fundamentals.

Candidates who are interested in this position should select “Apply” below.

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Avanade

Role Location / Annual Salary Range

California - $145,000 - 175,000

Cleveland - $125,000 - 150,000

Colorado - $125,000 - 150,000

District of Columbia - $145,000 - 175,000

Illinois - $145,000 - 175,000

Maryland - $145,000 - 175,000

Massachusetts - $145,000 - 175,000

Minnesota - $145,000 - 175,000

New York - $155,000 - 185,000

New Jersey - $125,000 - 150,000

Washington - $145,000 - 175,000

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