Dynamics Consultant

JOB DESCRIPTION

This job description is for a position at one of Aeries’ preferred partners - Two Circles. In this role, you will be employed directly by Two Circles, supported by Aeries.

THE 5 TOP REASONS TO JOIN TWO CIRCLES

Two Circles
Global Capability Center

In 2025, Two Circles set up its Global Capability Center (GCC) in partnership with Aeries – to expand its footprint in HITEC City, Hyderabad, India.

About Two Circles

Two Circles grows audiences and revenues for the world’s leading sports and entertainment organizations by knowing fans best. From 15 offices (Amsterdam, Bern, Cologne, Kansas City, London, Los Angeles, Melbourne, Miami, New York, Paris, Riga, Stockholm, Vroomshoop, Vancouver and Hyderabad), Two Circles manages billions of fan data interactions on behalf of over 950 clients around the globe, with more insight into fan behavior and desire than any other organization. The business uses this data to grow the volume and value of fan relationships across all channels, to increase revenue across media rights, sponsorship, retail and licensing, and ticketing. Two Circles work with organizations across the world of sport and entertainment, like the National Football League (NFL), Formula 1, Wimbledon, Electronic Arts Sports Network (EA), Union of European Football Associations (UEFA), Cricket Australia, England & Wales Cricket Board (ECB), Mumbai Indians, etc.

Read more about us: https://twocircles.com/gb/

About Aeries
Aeries Technology is a global leader in Global Capability Center (GCC) solutions, headquartered in Mumbai, India, with centers in USA, Mexico, and Singapore.

Leveraging advanced technologies like AI and automation, Aeries provides tailored engagement models designed to deliver value creation solutions for Private Equity firms and their Portfolio Companies. One such model is this Global Capability Center (GCC) that has been “Purpose Built” for our partner – Two Circles

Aeries Technology’s approach to staffing and developing its workforce has earned it the Great Place to Work Certification two years in a row.
about us at https://aeriestechnology.com/careers/

ROLE SUMMARY
Microsoft Dynamics Consultant

Job Description:
The role requires the candidate to:

Enhance Microsoft Dynamics Solutions: Support and occasionally lead the development and optimisation of Microsoft Dynamics Sales and Customer Service solutions.

Ensure Best Practices: Implement best-in-class configuration, customisation, and development standards.

Act as SME for Technical Solutions: Provide expertise in Power Automate flows, connectors, middleware solutions, and data warehouse integrations (ADF and related tools).

Act as SME for Solution Integrations: Design and manage integration data flows between Microsoft Dynamics and other platforms.

Support Solution Design: Provide feedback on architecture and ensure delivery of scalable, high-performance Dynamics solutions aligned with business needs.

Upskill Junior Team Members: Mentor and develop internal Dynamics resources to build technical capability within the team.

Stakeholder Engagement: Effectively communicate and engage with Director and Executive-level stakeholders across technical and business functions.

Essential Skills

Functional Requirements:

Experience in system audits, requirements gathering, and process mapping

Ability to create functional and technical design documentation

Experience creating data architecture and entity relationship diagrams

Development of end-user acceptance testing scripts and UAT support

Creation of end-user training and support materials

Technical Requirements:

Strong understanding of Sales and Customer Service processes

Experience in customising, configuring, and developing Dynamics 365 solutions

Experience building apps within D365 Sales/Customer Engagement (CE)

Experience customising and configuring D365 Customer Service

Experience building agents in Microsoft Co-Pilot Studio

Proficiency in Microsoft Power Platform and PowerApps development

Working knowledge of JavaScript and C# (desirable)

Microsoft Certifications (PL-900, PL-200, PL-400) preferred

General Skillset:

Ability to deliver technical demonstrations to stakeholders

Experience working across large-scale, multi-market accounts

Strong relationship-building and collaboration skills across global teams

Attention to detail and ability to work in fast-paced environments

Willingness to travel as needed

Desirable Skills:

Interest in sports or entertainment industries

Self-starter attitude with a passion for working in a dynamic, entrepreneurial environment