Dynatrace Technical Support

Job Title: Dynatrace Technical Support

Experience Level: 2/+ Years.

Required Skills:

1- Experience in APM, preferably Dynatrace products and Cloud knowledge (MS Azure).

2- Assist in the configuration and implementation of best practices and maintain Dynatrace environment.

3- Ability to identify, und Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language.

4- Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language

5- Experience investigating and performing deep analysis of technical product issues and cooperating with Development and Product Management teams to solve those issues

6- Constant drive to learn and train in new product features and technologies

7- Exchanging and sharing knowledge with other colleagues including suggestion of product improvements.

8- Good knowledge of Programming, Web (HTML, XML, JavaScript), Java, .Net, Cloud and Microservices, Database, Linux, Networking

9- Knowledge and skills in Software Intelligence and Observability solutions such as Dynatrace, Mobile Development, Application Security or Kubernetes would be a plus.

Pay: QAR16,400.00 per month

Education:

• Bachelor's (Required)

Location:

• Doha (Required)

Work Location: In person