E-Commerce Account Executive (Night Shift)

Job Summary

We are looking for a motivated and experienced E-Commerce Account Executive to manage and grow our e-commerce accounts. The ideal candidate will have hands-on experience in e-commerce, SEO, and sales, and will work closely with customers, retailers, and internal teams to drive revenue growth, improve brand visibility, and ensure excellent customer satisfaction.

Key Responsibilities

• Manage and maintain strong relationships with existing customers through regular communication.

• Act as the primary liaison between customers and internal departments.

• Respond promptly to customer complaints and ensure timely resolution.

• Support account retention and growth through strategic planning and sales initiatives.

• Coordinate merchandising and promotional activities with retailers.

• Monitor account performance and identify opportunities for revenue growth.

• Manage inventory requirements in coordination with suppliers, brokers, purchasing, and operations teams.

• Ensure timely product availability while minimizing dead stock, slow-moving inventory, and stock-outs.

• Coordinate with purchasing, accounting, and information services departments as needed.

• Attend customer meetings and virtual sessions to maintain positive relationships.

• Perform other duties as assigned and work effectively under pressure.

Requirements

• Bachelor’s or Master’s degree in Marketing, Business Administration, or related field

• 4–5 years of experience in e-commerce, sales, or account handling

• Strong communication and relationship management skills

• Understanding of e-commerce platforms, merchandising, and promotions

• Ability to work independently during night shift hours

• Must have a professional video setup for Zoom meetings with customers

Job Type: Full-time

Work Location: In person