E-Commerce Account Specialist

About the Role:
We are looking for an E-commerce Specialist to manage listings, take and edit product photos, handle returns, respond to customers, update orders, and run promotions (Offers, Ads, Coupons, Deals). In addition to eBay, you will support other marketplaces such as Amazon and Walmart, manage feedback, and maintain a professional storefront.

Key Responsibilities:

• Create and optimize (titles, descriptions, pricing, SEO).
• Capture and edit product photos using tools like Photoshop or Canva.
• Manage returns and resolve issues promptly.
• Respond to customer inquiries and update order statuses.
• Execute promotional campaigns (Offers, Ads, Coupons, Deals).
• Maintain positive feedback and store quality standards.
• Monitor KPIs (sales, conversion rates, reviews) and prepare reports.
• Ensure timely shipping and accurate inventory management.
• Collaborate with internal teams for fulfillment and post-sales support.
• Stay informed about marketplace policies and implement best practices.

Qualifications:

• 1+ years of e-commerce experience (experience with eBay, Amazon, and Walmart is a plus).
• Understanding of SEO for product listings.
• Familiarity with order management and inventory systems.
• Proficiency in photo editing tools (Photoshop, Canva, Lightroom).
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Bachelor’s degree in Business, Marketing, or related field or equivalent experience.

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person