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E-Commerce Business Manager

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  • Orchestrate and execute the e-commerce strategy, aligning with overall business goals to drive revenue growth and market share.
  • Oversee all aspects of the online store, including product listings, pricing, promotions, and website content, ensuring a seamless customer experience.
  • Analyze website traffic, sales data, and customer behavior to identify trends, opportunities, and areas for improvement, making data-driven decisions.
  • Manage and optimize digital marketing campaigns (SEO, SEM, social media), focusing on ROI and lead generation.
  • Lead and mentor a team of e-commerce professionals, fostering a collaborative and high-performing environment.
  • Collaborate with cross-functional teams (marketing, sales, IT, customer service) to ensure a cohesive brand experience.
  • Monitor and manage the e-commerce budget, ensuring cost-effectiveness and profitability.
  • Stay up-to-date with the latest e-commerce trends, technologies, and best practices, proactively implementing innovations.
  • Manage relationships with third-party vendors, including platform providers, payment gateways, and fulfillment centers.
  • Develop and implement strategies to improve customer acquisition, retention, and lifetime value.

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