E-Commerce CSR

About Us:
We are a growing team committed to delivering top-notch service to our customers. We're looking for a Customer Service Representative who is passionate about helping others and thrives in a fast-paced environment. If you have excellent communication skills and are comfortable using technology, we’d love to have you on board!

Key Responsibilities:

• Provide assistance to customers through phone, email, and chat.
• Resolve inquiries, process orders, and ensure customer satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Handle follow-ups to ensure issues are resolved to the customer’s satisfaction.
• Work closely with other teams to ensure smooth operations and service delivery.

Requirements:

• Female candidates preferred.
• Must reside in or near Islamabad (E-11) with reliable transport.
• Strong communication and problem-solving skills.
• Basic computer literacy; ability to learn customer service tools quickly.
• Previous experience in customer service is a plus, but not required.

How to Apply:
If you're passionate about customer service and meet the requirements, we encourage you to apply now! We look forward to having you join our team.

Work Location: In-person at E-11, Islamabad

Job Type: Full-time

Pay: Rs18,000.00 - Rs22,000.00 per month

Work Location: In person