E-Commerce Customer Support Specialist

A leading retail company in Dubai is seeking a proactive Customer Service Agent to join their eCommerce/Operations team. This role requires strong communication skills and a customer-first mindset. Responsibilities include responding to inquiries, managing orders, and gathering customer feedback to enhance satisfaction. The ideal candidate will have at least 2 years of customer service experience, preferably in eCommerce or retail, along with proficiency in customer support software. Competitive compensation offered.