E-Commerce Executive - Dispatch

Job Description:-

Order Processing & Dispatch:

• Process online orders received from various e-commerce platforms (Amazon, Flipkart, Website, etc.).
• Coordinate with the warehouse team for order picking, packing, and labelling.
• Ensure accuracy of product quantity, SKU, and packaging before dispatch.
• Prepare dispatch documents such as invoices, labels, and shipping manifests.
• Coordinate with courier and logistics partners for order pickups and timely dispatch.
• Track shipments until delivery and update status on respective platforms.
• Handle issues related to delayed shipments, lost packages, or logistics discrepancies.
• Handle RTO (Return to Origin) and customer return cases.
• Maintain proper records of returned items and update in the system.
• Coordinate with relevant teams for replacement or refund processing.
• Prepare daily/weekly dispatch and order reports.
• Maintain proper documentation for shipments, returns, and platform reports

Desired Requirement:

Male Candidate Preferred

Excellent in Excel & English

Job Types: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

Benefits:

• Provident Fund

Work Location: In person