E-Commerce Manager

About Us

Interactive Life Forms is the leading global brand for men in the adult toy space, with a strong focus on direct-to-consumer growth. We operate ecommerce storefronts across multiple regions and partner closely with marketing, operations, and customer service teams to deliver seamless shopping experiences for our customers worldwide.

We’re looking for a detail-oriented, data-driven E-Commerce Manager who can ensure our storefronts are optimized, aligned with marketing promotions, and consistently delivering excellent customer experience.

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What You’ll Do

E-commerce & Storefront Management

· Monitoring and management of Shopify storefronts across multiple regions.

· Maintain consistency in product details, merchandising, and promotions across regional storefronts.

· Support additional marketplace integrations as needed.

· Partner with operations and customer service to ensure storefront accuracy and smooth daily execution.

Content & Launch Execution

· Build, optimize, and QA product detail pages (photos, descriptions, SEO tags, and metadata).

· Collaborate with marketing to align storefront updates with promotional calendars and email campaigns.

· Ensure cross-channel consistency for promotions, product launches, and sales events.

Customer Journey & Conversion Optimization

· Analyze customer behavior to identify friction points and drive improvements.

· Audit site content and functionality for accuracy in linking, content flow, tracking, and promotions.

· Continuously refine the customer journey with a focus on conversion rate (CR), average order value (AOV), and lifetime value (LTV).

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What We’re Looking For

· 3+ years of experience in e-commerce or digital merchandising, preferably with Shopify Plus.

· Strong understanding of product page optimization, site merchandising, and digital marketing alignment.

· Experience working cross-functionally with marketing, operations, and customer service.

· Familiarity with analytics tools to drive data-backed decisions.

· Familiarity with Klaviyo and email marketing operations is a plus.

· Excellent organizational skills with the ability to manage multiple regional storefronts and promotions simultaneously.

· Thoughtful and diligent in your work, with a keen eye and attention to detail.

· A customer-first mindset and curiosity about what drives purchase decisions.

· Onsite work required (no remote opportunities)

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We are an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person