E-commerce Manager – Nutraceuticals (Domestic Market)

Role Overview:

Lead and scale the brand’s e-commerce business across marketplaces and D2C platforms. Drive online sales growth through performance marketing, tele-selling integration, and customer engagement strategies tailored for nutraceutical consumers.

Key Responsibilities:

• Manage and grow e-commerce channels: marketplaces (Amazon, Flipkart, 1mg, etc.) and B2C website.
• Drive platform visibility, conversions, and revenue through data-led interventions.
• Plan and execute digital marketing campaigns (SEO, SEM, performance, influencer).
• Optimise product listings, reviews, ratings, and content – ensuring compliance and brand accuracy.
• Analyse sales performance, competition, pricing, and consumer behaviour to drive growth.
• Tele-marketing skills to build lead funnels, convert inbound/outbound inquiries, and strengthen repeat purchase cycles.
• Lead inventory planning, order fulfilment coordination, and promotional calendar management.
• Collaborate cross-functionally with marketing, supply chain, creative agencies, and customer support.
• Manage platform relationships and negotiate visibility, promotions, and spends.

Required Experience & Skills:

• 3–6 years in e-commerce management; experience in nutraceuticals/consumer health/FMCG preferred.
• Strong understanding of B2C and marketplace ecosystems.
• Hands-on tele-marketing experience (lead management, conversion optimisation, Customer management).
• Data-driven, analytical, and comfortable with dashboards, KPIs, and ROI tracking.
• Strong communication, negotiation, and execution skills.

Education: MBA/PGDM in Marketing, E-commerce, or related field.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Application Question(s):

• Please specify your current location in Mumbai.
• Current CTC
• Expected CTC
• What is your Notice Period (in days)?
• Describe your current profile and current designation in brief.

Work Location: In person