E-Commerce Marketplace Specialist

Watsons Turkey is a part of AS Watson Group, the world's largest international health and beauty retailer, operating over 17,000 stores under 12 retail brands across 31 markets with more than 130,000 employees. As of the 2024 fiscal year, AS Watson Group recorded a revenue of 24 billion USD and serves over 6 billion customers annually through its O+O (Offline plus Online) platforms, offering a technology-enabled retail experience. As the leading O+O health and beauty retailer in Asia, Watsons operates 8,000 stores and over 1,500 pharmacies across 16 markets in Asia, Europe, and the Middle East. Watsons Turkey is one of the leading beauty and personal care retailers in Turkey, with more than 450 stores in 66 cities and over 3,500 employees. It aims to make a positive difference in customers’ lives through its products and services. Watsons is Asia’s No.1 Personal Care and Beauty Retailer.* *Based on the results of the "Top 50 Customer Experience Brands" survey conducted by Campaign Asia with 9,000 participants across six Asian countries

* The data you share is protected and processed within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). For detailed information, you can visit https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni.

* 6698 sayılı Kişisel Verilerin Korunması Kanunu ("KVKK") kapsamında paylaşmış olduğunuz veriler korunmakta ve işlenmektedir. Ayrıntılı bilgi için https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni adresini ziyaret edebilirsiniz.

Qualifications:

• Bachelor’s degree
• A minimum of 1-2 years of sales experience in Retail or FMCG, preferably from e-commerce background,
• Preferably familiar with e-platform sales operation in terms of S&OP, timeline & possible execution mechanics
• Excellent verbal and written communication in English
• High proficiency in MS Office applications with a focus on Excel
• Outstanding communication and interpersonal skills
• The ability to handle multiple client accounts
• Strong negotiation and leadership skills
• Excellent analytical skills, problem-solving and proactive attitude

Job Description:

• Apply key e-commerce best practices around content, unique visitor, conversion and per consumer transaction in conjunction with core sales practices such as holistic customer investment management, forecasting, promotions, and analytics,
• Deliver e-commerce Net Sales, Market Share and Penetration goals by establishing e-commerce fundamentals,
• Manage all operational communication with the 3PL company that Watsons is working with.
• Identify and evaluate content, in-stock, assortment and other opportunities and analyze digital sales data and dashboard,
• Provide ongoing support to high value clients and ensure high quality customer service being delivered,
• Adverse in planning online campaigns and self-initiative activities to deliver the sales target,
• Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis,
• Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap,
• Keep abreast with latest market trends and development, with sound knowledge of competitors' activities,
• Manage trade budget, A&P, trading term discussion within budget allocated
• Prepare daily/weekly/monthly and country/region level consolidated marketplace sales reports,
• Follow up the e commerce Marketplace stock, ıntegration and systemic process.
• Coordinate marketplace product entries and publication processes