E-Commerce Merchandising Development Manager Merchandising

Job Summary:

The E-Commerce Merchandising Development Manager is responsible for ensuring Meyer offers the most complete online assortment available with a best-in-class presence for our retail and DTC customer base. Manages the entire new item setup process, and collaborates with Content Optimization (CO), Project Management, Sales, direct reports, and Brand teams to align on timelines and assets. Ensures timely and accurate delivery of product assets and information into Salsify, and prompt delivery of those assets and information to retailers and DTC sites. Leads audits of digital shelf presence and KPIs, retailer guidelines, and communicates online retailer coverage, KPIs, and learnings to internal teams to continually improve and strengthen e-commerce content strategy and processes. Is hands-on with systems and platforms but also manages a team of remote contract workers to support their efforts.

Essential Job Duties:

Leads item setup process, from start to finish:

• Leads item review with CO to identify and prioritize upcoming launches, new item arrivals, and existing item placement to understand content readiness. Partner with CO, Creative, Project management, and Brand teams to ensure content is successfully delivered into Salsify.
• Drives conversations with Brand, Sales, CO and Project Management to ensure alignment on the prioritization of setups, the timing of new launches (inventory arrival and broader launch dates), and existing portfolio (active and outgoing items), and ensure Brand teams are informed as items are set up and available online.
• Guides Merchandising Development team by communicating priorities, and new item readiness. Empower the team to own all steps of the setup progress, from sending out setup approval forms through completed status. Ensures resources or processes are in place to address obstacles or gaps in setup progress. Reviews in-progress statuses and actively works with the Merchandising team to keep items updated and progressing.
• Ensures accuracy and completeness of set ups across all retail and DTC sites.

Focuses on best-in-class online presence and maximize assortment:

• Collaborates with Merchandising, Content Optimization, Project Management, and other cross-functional teams to map out the retail merchandising landscape and work toward best-in-class assets that support retailer requirements and streamline Merchandising workflows.
• Ensures product detail pages are set up and updated with best-in-class assets suitable for retailer requirements across all accounts, marketplaces, and channels. Leads Merchandising Development team to focus on tentpole promotional events.
• Guides Merchandising team in training and processes to review regularly.

Continually strives to improve Merchandising Development workflows and resources:

• Reviews Salsify for opportunities to improve cross-functional data integrity, usage, and pilot programs to help improve Merchandising workflows and/or grow Meyer's
• e-commerce capabilities. Collaborate internally to improve.
• Utilizes project management platform to organize tasks, setups, updates, and other various projects; uses it to calibrate workload for prioritization and visibility of key initiatives across the Merchandising team. Communicates key updates and milestones to stakeholders.
• Leads Merchandising hiring, training, development, and resource management.
• Creates/maintains retailer knowledge base on setup process and capabilities by retailer. Works with analysts to understand updates, enhancements, and changes by retailer platform. Shares updates internally and works collaboratively to ensure related workflows are adjusted.
• Guides projects with consultants, agencies, and IT to address merchandising needs by priority and communicates status, obstacles, and future opportunities to Sr. Manager.
• Actively identify and implement process improvements to make the setup process more efficient.

Qualifications:

• Bachelor’s degree in business related discipline or equivalent experience required.
• 2+ years of merchandising experience required
• 1-2 years of supervising or leading a team in a business setting is preferred
• Experience with an ERP system; NetSuite highly preferred.
• Experience with a PIM/DAM system, Salsify preferred.
• Experience with retailer.com required.
• Experience with ecommerce platforms; Shopify preferred
• Expert level proficiency with MS Excel formulas.
• Proficiency with MS Office, Internet and G-mail.
• Detail oriented and highly organized.
• Ability to handle multiple tasks simultaneously.
• Able to handle pressure and maintain a calm and courteous manner.
• Effective verbal and written communication skills in English.
• Communicate clearly and professionally.
• Ability to work and think independently.
• Ability to work in a fast paced team environment

$69,000 to $75,000, DOE

Equal Opportunity Employer
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