E-commerce Operations Manager

Company: Anchery Drugs
Website: www.ancherydrugs.com
Location: Thrissur, Kerala
Job Type: Full-Time
Experience: Minimum 1 Year
Salary: Competitive / Based on experience

About Anchery Drugs

Anchery Group has been a major player in the Ayurvedic, herbal and natural products industry since 1985, sourcing and selling premium herbs, spices, essential oils, and traditional herbal ingredients. The company operates as a super stockist, importer, and exporter with a strong focus on quality and sustainability, offering a wide range of Ayurvedic and natural products online and through retail channels. ancherydrugs.com+1

Role Overview

We are seeking a motivated E-Commerce Operations Executive to manage and grow our online marketplace presence — especially Amazon and Flipkart — and drive sales for our Ayurvedic herbs, spices, natural products, and other listings. This role is key in ensuring operational efficiency, listing quality, and marketplace performance.

Key Responsibilities

• Manage daily operations of Amazon & Flipkart seller accounts including orders, inventory, pricing, and returns.
• Create and optimize product listings with strong titles, descriptions, keywords, images, and attributes.
• Coordinate catalog uploads for Ayurvedic herbs, spices, natural products, herbal extracts, etc., ensuring accurate categorization and compliance.
• Monitor inventory levels and replenish stock to avoid stockouts across channels.
• Track, analyze, and optimize sales performance and marketplace metrics.
• Manage customer service, including responses to queries, reviews, and feedback on marketplace platforms.
• Execute promotions, deals and pricing strategies to improve visibility and conversion.
• Ensure compliance with Amazon/Flipkart policies and guidelines.
• Collaborate with operations, logistics, and procurement teams to streamline workflows.

Required Qualifications

• 1+ year of hands-on experience managing Amazon & Flipkart seller accounts.
• Strong understanding of marketplace operations including inventory, orders, pricing, and returns.
• Experience with product catalog management, content optimization, and keyword strategy.
• Good communication skills and ability to coordinate with internal teams.
• Comfortable working with data, analytics and performance dashboards.

Preferred Skills (Advantage)

• Experience with Amazon Advertising / Flipkart Ads.
• Knowledge of MS Excel / Google Sheets for reporting and data management.
• Experience in natural / Ayurvedic / herbal product e-commerce is a plus.
• Ability to handle multiple SKUs and product variations efficiently.

What We Offer

• Opportunity to work with a legacy brand in the Ayurvedic & herbal industry.
• Growth potential in the e-commerce function as digital sales scale.
• Supportive work environment with opportunities for skill enhancement.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time

Work Location: In person