E-commerce Operations Manager

Location - Cuffe Parade

Role Overview

We are looking for a detail-oriented and organised Inventory & Logistics Assistant to manage and support day-to-day inventory control, logistics coordination, and order fulfilment. This on-site role is essential to ensuring smooth operations across production, storage, and dispatch.

Key Responsibilities

• Maintain accurate inventory records across all products and SKUs

• Track inward and outward movement of stock

• Coordinate with artisans, vendors, warehouses, and logistics partners

• Manage packing, dispatches, and delivery timelines

• Monitor stock levels and flag shortages or discrepancies

• Assist with quality checks during receiving and dispatch

• Maintain operational documentation (invoices, delivery challans, GRNs)

• Support stock audits and inventory reconciliation

• Handle returns, exchanges, and damaged goods coordination

Requirements & Skills

• 1–3 years experience in inventory, logistics, or operations (preferred)

• Strong organisational and time-management skills

• High attention to detail and accuracy

• Working knowledge of Excel / Google Sheets

• Ability to coordinate across teams and external partners

• Self-driven and dependable

• Interest in craft, design, or lifestyle brands is a plus

What We Offer

• Stable Monday–Friday work schedule

• Hands-on role in a growing design-led brand

• Exposure to artisanal production and lifestyle retail

• Supportive, collaborative work environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person