E-commerce Specialist

We are looking for a detail-oriented and results-driven E-commerce Manager to manage and grow our online store. The ideal candidate will be responsible for product listing, content updates, order processing, and smooth day-to-day operations of the e-commerce platform to ensure an excellent customer experience.

Key Responsibilities

• Manage the company’s online store (website, marketplace platforms, or both)
• Add new products, update product details, pricing, images, and descriptions
• Ensure accurate inventory levels and product availability
• Process and monitor online orders from placement to delivery
• Coordinate with warehouse, logistics, and customer support teams
• Handle order issues such as cancellations, returns, and refunds
• Ensure website content, banners, and promotions are updated regularly
• Monitor sales performance and prepare basic sales reports
• Maintain data accuracy and ensure smooth checkout and payment processes
• Identify opportunities to improve conversion rate and customer experience

Required Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related field
• 1–3 years of experience in e-commerce or online store management
• Hands-on experience with e-commerce platforms (Shopify, WooCommerce, Daraz, Amazon, etc.)
• Basic understanding of online payments, order fulfillment, and logistics
• Strong organizational and multitasking skills
• Good communication and coordination abilities

Skills & Competencies

• Product management & catalog handling
• Order processing & fulfillment coordination
• Content editing and data accuracy
• Basic reporting & sales tracking
• Problem-solving and attention to detail
• Time management and teamwork

Compensation & Benefits

• Highly competitive salary aligned with market benchmarks and experience
• Performance-linked bonuses tied to revenue growth, conversion rates, and operational KPIs
• Career growth opportunities
• Sales-based incentives or profit-sharing on e-commerce channel performance
• Employee discounts on company products
• Sales commission or incentive on achieving online sales targets

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: In person