- Manage Liberty Car Care’s e-commerce website and online platforms, ensuring accurate product listings and smooth user experience.
- Upload, update, and maintain product descriptions, pricing, images, and service information.
- Coordinate with inventory, service, and marketing teams to ensure up-to-date product availability and promotional content.
- Process and monitor online orders, bookings, inquiries, and payments.
- Track and analyze website traffic, sales reports, and customer engagement metrics.
- Assist in creating and executing digital marketing campaigns, including social media and Google promotions.
- Maintain website performance, SEO optimization, and data accuracy.
- Ensure website security, data protection, and compliance with company standards.
- Respond to customer inquiries and feedback in a timely, professional manner.
- Identify and suggest improvements to enhance online visibility, conversion rates, and customer satisfaction.
- Collaborate with management to align e-commerce goals with overall company objectives.
Desired Candidate Profile
- Detail-oriented, organized, and passionate about digital operations.
- Strong analytical and communication skills with a problem-solving mindset.
- Able to multitask and manage multiple online tasks efficiently.
- Team player who collaborates effectively with marketing, service, and sales teams.
- Creative, tech-savvy, and up-to-date with digital trends and e-commerce tools.
- Self-motivated, proactive, and committed to maintaining Liberty Car Care’s brand presence online.
- Preferably with experience in UAE e-commerce or automotive service industry.
Qualifications
- Bachelor’s Degree or Diploma in E-Commerce, Marketing, IT, or Business Administration.
- Minimum 2–3 years of experience in e-commerce operations or digital marketing, preferably in the automotive or retail industry.
- Proficient in CMS platforms and basic understanding of HTML/CSS preferred.
- Knowledge of SEO, Google Analytics, social media management, and digital advertising tools.
- Strong computer literacy, especially in Excel, data entry, and content management systems.
Job Type: Full-time