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ECommerce Executive - Electronics Experience Preferred
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- Handling e-commerce portal content and plan and add new categories/products
- Develop item set-up process to ensure proper system and execution of the daily operations of the channels
- Report, analyze, negotiate and provide customer service for various marketplaces and wholesale e-commerce accounts
- Sell and market ideas and product pitches to various partners to hit sales targets
- Coordinate with direct and indirect team to ensure proper item-level detail
- Create and launch promotional activity at the item-level and decide the appropriate channel strategy by stock keeping unit data
- Act as a point of contact between the company and its existing and potential markets/prospects
- Create detailed proposal documents, negotiate the terms of agreement and close sales
- Manage quality assurance through site evaluations, internal audits and customer surveys
- Prepare monthly, quarterly and annual forecast channel reports by collecting, summarizing and interpreting data
- Identify and test new channels and prepare data results.
- Perform any other related duties as required or assigned.
- Manage and optimize the company's eCommerce website, ensuring a seamless and user-friendly experience for customers.
- Develop and implement digital marketing strategies to drive traffic and increase online sales.
- Monitor and analyze website performance, identifying areas for improvement and implementing solutions.
- Collaborate with cross-functional teams to plan and execute promotional campaigns, product launches, and other eCommerce initiatives.
- Manage inventory levels and coordinate with suppliers to ensure timely delivery of products.
- Stay up-to-date with industry trends and competitor activities, making recommendations to improve the company's eCommerce strategy.
- Conduct market research to identify new opportunities and customer needs, and provide insights for product development.
- Monitor and respond to customer reviews and inquiries, maintaining a high level of customer satisfaction.
- Analyze sales data and customer behavior to identify trends and make data-driven decisions.
- Stay informed about relevant laws and regulations related to eCommerce, ensuring compliance with all requirements.
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