Ecommerce Manager

Role Overview:

We are seeking an experienced E-commerce Manager to lead day-to-day online retail operations, including website merchandising, production, optimization, and overall digital customer experience. This is a hands-on role requiring strong expertise in Shopify, UX/UI optimization, and the ability to manage a remote team. The ideal candidate is both strategic and execution-focused, with a proven ability to drive online growth and improve conversion rates.

Key Responsibilities:

E-commerce Operations & Website Management:

• Manage day-to-day e-commerce operations, including site maintenance, product launches, and promotional campaigns.
• Oversee product catalog management, content updates, and overall site functionality.

Website Merchandising & Optimization:

• Develop and execute website merchandising strategies to maximize conversion rates and revenue.
• Leverage tools such as Fast Simon, Bloomreach, or Searchspring for search optimization, personalization, and merchandising automation.

UX/UI & Conversion Rate Optimization:

• Optimize user experience (UX) and interface design (UI) through A/B testing, customer research, and data analysis.
• Use tools like Hotjar or Microsoft Clarity to analyze user behavior and identify opportunities for improvement.

Analytics & Performance Tracking:

• Monitor site performance metrics using tools like Google Analytics.
• Implement data-driven improvements to enhance user experience and drive revenue growth.

Team & Project Management:

• Manage and coordinate a remote team of content and website producers.
• Oversee cross-functional projects while maintaining organized workflows and prioritization.

Technical & SEO Collaboration:

• Ensure the website follows SEO best practices and identify opportunities for improvement.
• Work with teams to implement enhancements and overall site performance.

Qualifications

Experience:

• 3+ years of experience in e-commerce management or similar roles.
• Proven track record of driving online revenue growth and improving conversion rates.
• Strong hands-on experience with Shopify.

Technical Skills:

• Experience with merchandising tools such as Fast Simon, Bloomreach, or Searchspring.
• Strong understanding of UX/UI principles and e-commerce best practices.
• Proficiency in Google Analytics and data-driven decision-making.
• Knowledge of HTML/CSS and SEO best practices.
• Familiarity with tools like Hotjar, Microsoft Clarity, or similar heatmapping tools.
• Experience with Klaviyo or similar email marketing platforms is a plus.

Soft Skills:

• Highly organized with strong project management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical mindset with attention to detail.
• Customer-centric approach with a focus on improving user experience.

What Success Looks Like for the Role:

• Improved conversion rates and online revenue growth.
• Smooth execution of website updates, product launches, and campaigns.
• Optimized user experience leading to increased engagement and lower drop-off rates.
• Efficient management of remote teams and project workflows.
• Data-driven decisions that consistently improve website performance.

The Opportunity:

This is a high-impact opportunity to take ownership of a growing e-commerce operation and directly influence revenue and customer experience. You’ll work in a fast-paced environment where your ability to optimize, manage, and scale digital operations will play a key role in the company’s continued success.

Work Location: Remote