eCommerce Merchandiser

Job Brief

As our E-commerce Merchandiser, you’ll serve as the key link between front-end merchandising on Shopify and back-end operations in Dynamics 365 Business Central. In this role, you'll ensure product data, inventory, and merchandising are seamlessly aligned across platforms to create a consistent and reliable experience. You’ll also play a critical role in optimizing the customer journey, uncovering opportunities to increase cart value, and supporting strategic marketing and sales initiatives. By driving data integrity, executing impactful campaigns, and streamlining end-to-end inventory workflows, you’ll help elevate both operational efficiency and the overall customer experience.

Responsibilities

Shopify Merchandising

• Build and optimize product pages, collections, landing pages, and filtering systems to enhance usability and engagement.
• Leverage Shopify Metaobjects to support visually compelling merchandising and rich brand storytelling.
• Enhance site navigation and discoverability through thoughtful search and filter optimization.

Marketplace Merchandising (eBay, Amazon, and Additional Channels)

• Manage product listings, descriptions, pricing, and imagery across third-party marketplaces such as Amazon and eBay, ensuring consistency with the brand’s core e-commerce presence.
• Optimize product visibility and performance on each platform through SEO best practices, category placement, and promotional tools.
• Monitor marketplace performance metrics, customer reviews, and seller ratings to identify trends and opportunities for improvement.

Inventory & ERP Synchronization

• Ensure product data, pricing, and inventory levels remain accurate and consistent across Shopify and Dynamics 365 Business Central.
• Use Business Central to support demand forecasting, generate purchase orders, and manage inventory replenishment workflows.

Campaign & Launch Coordination

• Plan and execute product launches, seasonal merchandising campaigns, and promotional events.
• Collaborate with the marketing team to align campaign execution with broader brand and business strategies.

Performance Tracking & Optimization

• Analyze site and product performance using tools like Shopify Analytics and GA4 to understand customer behavior and campaign impact.
• Translate insights into actionable updates—adjusting layouts, content, and product placements to drive conversions and improve site performance.

Collaboration & Continuous Improvement

• Work cross-functionally with teams in marketing, operations, finance, and development to ensure alignment and efficiency across workflows.
• Identify opportunities to improve merchandising processes and enhance integration between systems.

Requirements & Qualifications

• Bachelor’s degree in marketing, business, or related field preferred.
• 2+ years of experience in e‑commerce merchandising and/or inventory planning.
• Deep familiarity with Shopify (themes, content, SEO, merchandising).
• Working knowledge of Dynamics 365 Business Central and ERP integration logic.
• Proactively takes initiative to set clear direction and drive merchandising activities forward.
• Strong data analysis skills.
• Excellent communicator who thrives in cross-functional teams.
• Strong organizational, planning, and project management skills to ensure smooth and efficient execution.

This job requires the ability to:

• Operate a computer
• Understand and analyze data from various sources
• Sit in an office setting for an extended period of time
• Communicate effectively via phone and email with teammates and cross-functional colleagues