Job Summary
The E-commerce Specialist & Developer is responsible for both the technical development and operational management of the e-commerce website and mobile app. This role combines hands-on development work with platform management, integrations, performance optimization, and campaign execution. The position serves as a key technical owner of the e-commerce platforms, ensuring stability, scalability, and continuous improvement of the online shopping experience.
Key Responsibilities
1. Development & Technical Ownership
- Develop, customize, and maintain e-commerce platforms using HTML, CSS, JavaScript, PHP, and Liquid.
- Customize Shopify themes, sections, templates, and checkout-related features.
- Implement frontend enhancements and UX/UI improvements based on business requirements.
- Debug, troubleshoot, and resolve technical issues across web and app platforms.
- Review, optimize, and maintain code quality and performance.
2. Platform & Backend Management
- Manage Shopify, Shopify Plus, and third-party applications, including configuration and optimization.
- Handle backend setup for promotions, discounts, labels, and product rules.
- Manage user roles and access across platforms and tools.
- Integrate and maintain connectors with ERP, CRM, analytics, and marketing tools.
3. Task & Project Coordination
- Create, track, and manage development and campaign tasks using Click Up or similar tools.
- Act as the technical bridge between business teams, designers, developers, and external agencies.
- Review technical deliverables and ensure accurate implementation before go-live.
4. Campaigns, Promotions & Automation
- Develop and implement discount logic, AIOD promotions, BOGO offers, free gifts, and checkout incentives.
- Ensure technical accuracy of banners, popups, collections, and promotional elements.
- Support execution of email, push notification, and Whats App campaigns with technical validation.
5. Analytics, Performance & Optimization
- Implement and maintain tracking via GA4, Google Tag Manager, and other analytics tools.
- Monitor site performance, conversion rates, and user behaviour.
- Use data insights to optimize UX, funnels, and sales performance.
6. Content & Localization Support
- Support Arabic and English content implementation within themes and templates.
- Ensure frontend labels, UX copy, and translations are technically accurate and properly displayed.
SKILLS & TOOLS
Web Development:
HTML, CSS, JavaScript, PHP, Liquid, MySQL
eCommerce Platforms:
Shopify, Shopify POS, Shopify Plus, WordPress, Woo Commerce, Magneto, Playtime
Email Marketing & CRM:
Klaviyo, One Signal, Pipe drive, Zapier
Analytics & Tracking:
Google Analytics 4 (GA4), Google Search Console, Google Tag Manager,
Power BI, Looker Studio, Microsoft Clarity
EDUCATION
Degree in Computer Science, Software Engineering, or a related discipline
Bachelor’s degree in Marketing, E-commerce, Data Analytics, or related field.
CERTIFICATIONS
- The Fundamentals of Digital Marketing
- Google Analytics Individual Qualification (GAIQ)
- Technical SEO Certification
- SEO Fundamentals Certification
Requirements:
- 2+ years of experience in CRO, e-commerce analytics, or website optimization.
- Knowledge of analytics tools (Google Analytics, Hotjar, or similar).
- Experience using Algolia or other site search tools is a plus.
- Understanding of UX/UI principles and A/B testing.
- Strong analytical thinking and problem-solving skills.
- Good communication skills in English (Arabic is a plus).
Job Type: Full-time