About Us

JOB SUMMARY

Receives and interviews patients to collect and verify pertinent demographic, clinical and financial data. Obtains copies of relevant documents including physician orders and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate for assigned work area. Performs order entry for tests as appropriate for assigned work area. Prepares and distributes appropriate reports, documents, and Patient Identification items and provides patient education in accordance with Federal and State Regulations, Payer requirements and Hamilton Medical Center (HMC) Policies and Procedures including but not limited to Patient Identification Bands, HMC Privacy Notice, Important Message from Medicare, HMC General Consent, Patient Rights, etc. Assists in working reports and work lists to correct errors or identify and resolve missing information. May perform Bed Control Functions including bed assignments, discharges, transfers, change patient status transitions, change patient status cancel and resume and change patient status revise. Performs additional duties as assigned in a courteous and professional manner.

Registrar is trained to handle these responsibilities for 3 or more Patient Access Sub departments as defined below:

Hamilton Medical Center Main Admissions

Emergency Care Department

Turner Women’s Center

Hamilton Diagnostic Center

Plaza Medical Imaging

Registrars will have 0-5 years experience in Admissions/Registration at Hamilton Medical Center, and will be trained and expected to be proficient in at least 2 Patient Access Sub-departments within 1 year of hire..

JOB QUALIFICATIONS

Education: Completion of a high school diploma required. College level courses preferred.

Licensure: Certified Healthcare Access Associate (CHAA) preferred.

Experience: Prior experience in same or similar position in a hospital or physician practice is desirable. Background in a medical related field preferred.

Skills: Basic typing and calculator skills required. Experience with Microsoft Office applications, Outlook, Word and Excel required. Basic medical terminology and knowledge of CPT4 and ICD9 coding preferred.