Editorial Lead (Copy & Content)

Join the team shaping the future of healthcare! Medbridge is a dynamic software-as-a-service company working with the country’s largest healthcare providers to build technology solutions that help patients get better faster, while decreasing the overall cost of care. Our Content team is looking for an enthusiastic Editorial Lead (Copy & Content) to join us!

We hire in the following states: AZ, CO, CA, FL, ID, GA, IL, NH, KS, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

The Editorial Lead (Copy & Content) is responsible for overseeing the schedule of a team of external quality control copy editors and ensuring that the highest quality content is produced for our customers. This role's primary objective is to ensure the utmost quality and consistency in our content, including copy editing, ensuring quality standards are met, and achieving the right tone and voice. This individual will spearhead AI-driven initiatives to implement AI tools in the conception and drafting phases of content. The Editorial Lead (Copy & Content) must be skilled in copy editing/writing, project management, and be able to work on multiple projects simultaneously.

Why work at Medbridge?

• We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond

In this role, you will:

• Copy edit content, including high-priority, fast turnaround requests
• Update copy editing documentation and guidelines to ensure Medbridge content is the highest quality and the company is up-to-date on the latest style standards
• Work closely with the Post-Producer Manager to ensure copy editor contractors are operating efficiently and meeting quality standards
• Oversee copy editor contractors and assign content ready to be reviewed so it meets deadlines
• Collaborate with department leads and managers to identify areas of quality improvement for different product offerings
• Maintain department tools like Grammarly and find ways to innovate the course quality review process
• Create scalable AI tools to support the editorial and QC process

Qualifications / Competencies:

• At least 3 years of copy editing and/or writing experience
• Proficient with Google Suite and Microsoft Office
• Demonstrated experience with AI tools
• Bachelor's degree or equivalent experience
• Excellent organizational skills
• Strong attention to detail
• Flexible and able to switch between tasks quickly

Our Values:

Excellence: A job worth doing is a job worth doing RIGHT.

• We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution.
• We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
• We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards.
• We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
• We understand the value of time, and we give our best effort everyday because we have a day in which to give it.

Fortitude: Our goals are big. Our dedication is bigger.

• We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
• We are courageous as we venture into the unknown.
• We persevere in the face of difficulties.
• We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
• We take ownership of our mistakes and of our successes, and we learn from both.

Service: We work for something more important than ourselves.

• We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
• We take a multi-disciplinary, data-oriented approach to solving problems.
• We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
• We know that if we do great work, we help people live healthier lives.

Salary Range: $65K- $75K

At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

Take the Next Step

If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly. Please note: Depending on location, final round interviews may be conducted in person.