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Content Operations Specialist
Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.
About The Role
Tebra is looking for a Content Operations Specialist to own the systems, workflows, and quality control that keep our content engine running. This role is responsible for publishing content to our website, ensuring accuracy and consistency, implementing light SEO requirements, and tracking content from assignment through launch and updates. You'll be the final gatekeeper between "approved draft" and "published asset," enforcing standards, workflows, and readiness criteria.
This is a hands-on execution role. You'll work closely with writers, editors, content managers, SEO, and web teams to make sure content is published correctly, on time, and without rework.
If you love clean processes, strong QA, and optimizing workflows, this role is for you.
Your Area of Focus
- Upload, format, and publish content in the CMS.
- Apply templates, page modules, CTAs, images, embeds, and structured components.
- Ensure every asset is properly tagged, categorized, and published on time in CMS.
- Execute pre- and post-publish QA checklists, and review content for: formatting and layout issues; broken links and missing assets; incorrect CTAs or metadata; brand compliance requirements.
- Ensure structured formatting inputs are present before publish, including: Structured headers and sections; FAQs/PAA style blocks; Citations and source attribution, when necessary.
- Ensure content follows LLM extractable formatting patterns.
- Confirm AI-related fields and modules are populated correctly in CMS.
- Implement SEO inputs provided by the team, including: title tags, meta descriptions, header structure, internal links, image alt text.
- Build, format, QA, and schedule newsletters. Maintain a reliable weekly send cadence.
- Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool).
- Maintain a clear source of truth for content published and continuously improve editorial documentation.
- Flag workflow issues and propose workflow improvements when timelines or dependencies slip.
- Coordinate with Creative and Web teams for design and CTA placements.
Your Professional Qualifications
- 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment.
- Bachelor's Degree in communications, creative writing, journalism, marketing, or a related field of study.
- Strong project management and editorial coordination skills.
- Attention to detail and proven to manage multiple projects simultaneously.
- Genuine interest in healthcare and the challenges that face independent practices.
- Experience in workflow and CMS tools (Asana, Wordpress, or similar).
- Familiarity with SEO best practices.
- Bonus! Understanding of the healthcare industry and challenges of independent practices and medical billers.
(For Recruiter use only) #LI-AH1 #LI-Remote
About Tebra
Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose. Learn more at www.tebra.com.
Our Values
Start with the Customer
We get to know our customers - and their patients - and look at the world through their lens.
Keep It Simple
Healthcare is too complex. We aim to simplify it for everyone.
Stay Entrepreneurial
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
Better Together
We are diverse, humble, and collaborative. We put the team first and win together.
Celebrate Success
Life is short and joy is underrated. We take time to have fun and celebrate success.
Perks & Benefits
United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Costa Rica: To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Compliance & Privacy Disclosures
NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/
If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.
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