Education Manager

Introduction

Do you want to join an organization that invests in you as an Education Manager? At HCA Houston Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Houston TX based, travel within the Texas Region may be required 25%-50% of the time based on regional program needs.

Benefits

HCA Houston Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Education Manager like you to be a part of our team.

Job Summary and Qualifications

The Manager of Clinical Education and Quality is responsible for the development, implementation, and evaluation of the education and quality programs for the medical transport programs across the Texas Region.

In collaboration with the Region VP of Medical Transport, Transport Program Leaders, and the Physician Medical Directors, the Manager of Clinical Education and Quality is responsible for developing and implementing medical transport education training plans, and oversight of transport quality assurance plans.

What you will do in this role:

Clinical Education:

• Develops and coordinates new employee orientation.
• Identify learning and development needs and prioritize education development.
• Develop, coordinate, and evaluate initial and ongoing clinical education and competency programs for clinical staff.
• Lead orientation, continuing education, and skill development initiatives aligned with evidence-based practice.
• Ensure compliance with licensure, certification, and continuing education requirements.
• Support clinical leaders in identifying training needs and performance gaps.
• Maintain accurate education records and documentation.
• Assists in the development and provision of annual skills competency training, protocol testing, and initial training for new medical equipment and/or procedures.

Quality and Performance Improvement:

• Design, implement, and monitor quality improvement programs and clinical performance metrics.
• Analyze data to identify trends, opportunities, and best practices for improving patient outcomes.
• Facilitate root cause analyses and corrective action plans for clinical incidents.
• Serve as a key liaison with regulatory bodies and accreditation organizations.
• Collaborate with operations and medical leadership to maintain and advance quality standards.
• Assist regional leaders in the implementation of IRB approved medical transport research.

Leadership and Collaboration:

• Supervise and mentor program educators, preceptors, or quality specialists as assigned.
• Promote a culture of learning, accountability, and continuous improvement.
• Collaborate cross-functionally with medical directors, operations, and risk management teams.
• Represent the Texas Region on committees and workgroups related to education, training, and quality.

What qualifications you will need:

• Bachelor’s degree required.
• 2 years flight experience required.
• Pre-hospital critical care experience required.
• Registered nurse or licensed/certified paramedic required.
• 2 years’ experience managing, designing, and developing transport educational content required.
• Excellent education facilitation skills, including virtual delivery, live instructor-led delivery, and e-Learning / recorded media required.
• Experience with on-line education platforms such as LMS (Learning Management System), HealthStream, etc. preferred.
• Experience with educating and implementing CAD (Computerized Aided Dispatch) and ePCR (electronic patient care record) EMS platforms.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Education Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.