Electrical Maintenance Engineer

Job Tittle: Maintenance Engineer

Position Overview
This role prioritizes mobile phone maintenance as core responsibility, with secondary focus on administrative support and warehouse management, to ensure smooth operation of after-sales services and daily business workflows.

Job Responsibility:Primary Responsibilities (Mobile Phone Maintenance)

• Deliver customer-facing services in full compliance with Standardization Service Etiquette (SST) protocols, maintain consistent professional conduct to build customer trust and uphold a positive brand image
• Perform professional fault diagnosis and repair services for various smartphone models, including hardware troubleshooting and software issue resolution

Secondary Responsibilities (Administrative & Warehouse Management)

• Master and operate three core business systems: Kingdee, after-sales management system, and Ouyeyun system
• Process mobile phone sales invoice issuance, DOA/DAP (Dead on Arrival/Damaged on Arrival) unit return and replacement workflows, and credit note generation
• Provide operational support per inter-departmental requests, arrange demo device installation and deployment, and process employee loaner phone applications
• Oversee end-to-end mobile phone warehouse operations: procurement and shipping arrangements, inbound/outbound logistics, and inventory reconciliation for new devices, second-hand devices, and DOA units
• Manage in-store merchandise display, including ordering materials for product showcases and in-store promotional setups
• Support phone sales and in-store mobile device sales activities

Job Requirements

• Bachelor’s degree or above in Electronic Engineering, or related technical fields
• Proven hands-on experience in mobile phone repair, familiar with common hardware and software faults of mainstream smartphone brands and models
• Strong execution capability, able to follow work instructions accurately and complete tasks efficiently
• High sense of responsibility, positive team collaboration spirit, and ability to work effectively under pressure in a fast-paced environment
• skilled in Microsoft Office suite (Word, Excel, PowerPoint) for daily report writing and data statistics
• Fluency in English (written and verbal)

职位类型：全职

薪资： AED4,000.00至AED5,000.00（每月 ）

申请问题:

• Are you currently in UAE?
• Do you have experience in Mobile repairing? How many years?
• Do you have experience working in warehouse?
• How long is your notice period?

Work Location: 现场办公