Email & Communication Coordinator

Job Title: Email & Communication Coordinator
Department: Operations / Administration

Key Responsibilities:

• Manage and monitor the company’s official email inbox on a daily basis.
• Respond to customer, supplier, and internal queries in a professional and timely manner.
• Draft, proofread, and send emails related to quotations, inquiries, follow-ups, shipment updates, and operational requests.
• Coordinate with relevant departments to gather accurate information before replying to clients.
• Maintain proper email records for communication, approvals, and documentation.
• Forward important emails to management and ensure urgent matters are escalated immediately.
• Prepare standard email templates for operational communication.
• Ensure all email communication follows company standards, tone, and professionalism.
• Track pending emails and follow up on unresolved matters.
• Assist in preparing reports or communication summaries when requested.

Skills & Qualifications:

• Strong written communication skills.
• Good command of English for drafting professional emails.
• Knowledge of marine services or shipping operations (preferred).
• Ability to manage multiple email threads efficiently.
• Attention to detail and good organizational skills.
• Basic computer literacy: Outlook/Gmail, MS Office.

Job Type: Full-time

Pay: From AED3,000.00 per month