Email Marketing Coordinator (Year-Round)

Job Description:

Shift: First Shift

Join our team as an Email Marketing Coordinator and play a key role in executing and supporting our digital marketing strategies. This role is responsible for building, testing, and deploying email campaigns, as well as managing website content updates, edits, and optimizations. The ideal candidate is organized, collaborative, and has a strong eye for detail, with basic technical skills and a passion for user-friendly digital experiences. This is a remote position with a complete benefits package.

Essential Duties & Responsibilities:

Email Marketing (Approximately 80%):

• Build and format email campaigns using HubSpot.
• Test emails across devices and email providers for quality assurance.
• Seek email approval from applicable stakeholders.
• Build, segment, and/or upload audience lists to ensure targeted email delivery.
• Support the development of automated email workflows (e.g., nurture campaigns, lifecycle emails).
• Schedule and send email campaigns according to the institutional communications calendar.
• Collaborate with content creators and designers to ensure accuracy and consistency.
• Track campaign performance and support basic reporting needs.
• Other duties as assigned.

Website Support (Approximately 20%):

• Execute basic website updates and content edits (e.g., copy changes, image replacements, link updates).
• Coordinate with internal stakeholders to ensure website content remains current and accurate.
• Perform routine checks to identify and fix broken links, outdated content, and formatting issues.
• Support the launch of new web pages and landing pages as needed.
• Assist with SEO best practices in web content entry.
• Other duties as assigned.

Experience and Skills:

• Bachelor's degree in Marketing, Communications, Business, or a related field preferred.
• Equivalent work experience, certifications, or demonstrated expertise in email marketing platforms (e.g., HubSpot, Salesforce Marketing Cloud, Mailchimp) preferred.
• 1-3 years of experience in digital marketing, email marketing, web content management, or a related field.
• Familiarity with email marketing platforms and CMS platforms.
• Basic understanding of HTML/CSS is a plus.
• Experience with Mac laptops and Google Suite preferred. Must be able to work with technology
• Strong attention to detail and commitment to quality assurance.
• Excellent organizational and time management skills.
• Ability to work independently and manage multiple priorities.
• Comfortable working collaboratively with cross-functional teams.
• Ability to follow and execute specific verbal and written instructions.
• Ability to communicate effectively, both verbally and in writing.
• Ability to promote and maintain positive interaction with all internal and external stakeholders.
• Demonstrate respect for cultural, ethnic, spiritual, and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.

Application Materials Required:

• Resume
• Cover Letter

Benefits:

• Health, dental, and vision insurance
• Vacation, Sick, Holiday and generous winter holiday time off
• Life insurance
• Voluntary life insurance
• Short and long-term disability
• Employee development & tuition reimbursement programs
• 403(b) plan, managed by TIAA
• Free or discounted employee tickets to Interlochen performances and events *some exceptions apply
• Early event ticket purchase before general public sales begin
• Free Stone Cafeteria meal on shift
• Dennison Recreation Center accessibility (includes spouses)
• Priority access to Interlochen employees at Pitter Patter Day Care Center (less than one mile from campus)
• Employee Referral Program (cash payments)
• Tuition discounts for employee’s children at Academy, Camp and Interlochen Online
• Parental leave (12 weeks paid for Pregnancy/Maternity/Childbirth leave, 6 weeks paid for Parental leave).

Core Values

• 
  Just An Idea reflects Interlochen's commitment to innovation, honoring its legacy of groundbreaking ideas while continuing to pioneer new advancements in the arts and education.
• Drawn Here emphasizes the passion that unites Interlochen's diverse community, bringing together students, staff, alumni, and supporters in a shared mission to elevate and inspire through the arts.
• The Artist's Journey highlights the nurturing environment Interlochen provides, supporting artists from potential to mastery through creativity, discipline, and a dedication to growth.
• Solo e Tutti captures the balance of individuality and collaboration, celebrating both personal artistic development and the power of working together to create meaningful, impactful work.

These Core Values guide everything we do at Interlochen, fostering a workplace that seamlessly marries tradition with innovation; art with nature; and collaboration with personal achievement. Joining our community means making a lasting impact while embracing the unique creative spirit that defines our culture.

Interlochen Center for the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ethnicity, national origin or ancestry, gender, gender identity or expression, sexual orientation, religion (religious creed), age, disability status, genetics, pregnancy, protected veteran status, or any other characteristic protected by federal, state or local laws.
EEOC Voluntary Self-Identification of Protected Veteran Status
Voluntary Self-Identification of Disability

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.



From: Interlochen Center for the Arts