Embassy Suites Baltimore at BWI Airport - Hospitality Management Intern

As a Hospitality Management Intern with Aimbridge, you’ll dive right into the world of hotels, rotating through key departments, learning the ropes of guest service, and discovering what it takes to lead in hospitality. With hands-on experience and guidance from seasoned pros, every day is a new adventure to grow, connect, and make a difference for guests and your team!

QUALIFICATIONS:

• Must be at least 18 years old
• Junior or Senior preferred, currently pursuing a bachelor’s degree in hospitality, hotel/tourism management, or a related field.
• Proficient in spoken and written English, with strong communication skills
• Ability to follow policies and procedures and exercise sound judgment
• Capable of handling guest concerns professionally, including difficult situations
• Reliable and flexible to meet scheduling needs, including occasional nonstandard hours

RESPONSIBILITIES:

• Rooms Division Explorer: Get hands-on with housekeeping, laundry, engineering, and inventory while mastering guest room and public space cleanliness according to brand standards.

• Guest Services Champion: Dive into front office operations, reservations, and night auditing. Learn the ins and outs of property management systems, service recovery, and effective communication across departments.

• Cash Handling Pro: Show your skills in handling cash, preparing and depositing drops, and ensuring secure, balanced bank procedures.

• Aimbridge Values Ambassador: Uphold high standards of trust, responsibility, and sound judgment while representing the company with integrity and professionalism.

• Mentor Meetup Enthusiast: Take part in engaging check-ins with dedicated leaders both on and off property, gaining valuable guidance and building your professional network.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Travelers can unwind at the recently renovated Embassy Suites by Hilton Baltimore at BWI Airport, the only full-service all-suite BWI Airport hotel with an indoor pool and fitness center. For business and vacation travel in Baltimore and Washington, DC, the hotel offers complimentary shuttle service to Baltimore Airport, light rail and AMTRAK and MARC train stations. Washington, DC is only a 20-minute train ride away. Savor Chesapeake Bay crab cakes at historic Inner Harbor, home to the Convention Center, Maryland Science Center and National Aquarium. Fort Meade, government offices, Johns Hopkins University, and Coca-Cola and IBM offices are nearby. Guests can relax in this BWI Airport hotel's lush plant-filled atrium and join us for our free made-to-order breakfast or American specialties and cocktails at Bistro One. In the evening, we'll treat our guests to drinks and snacks at our complimentary Evening Reception. We have a glass elevator to take our guests to their spacious two-room suite with a separate living area, sleeper sofa, refrigerator and microwave. We offer complimentary WiFi in every suite, the 24-hour Embassy BusinessLink™ center and in all public

Application deadline for Colorado positions: