Emergency Fire Sales Representative

Emergency Response Sales Representative

Job Type: Full-Time

Schedule: Full-time with flexible hours; availability for evening or weekend response required

About Us: Coastal Restoration & Construction is a trusted name in fire and water damage restoration, proudly serving Virginia and North Carolina homeowners with rapid response and top-tier craftsmanship. Headquartered in Chesapeake, VA, we offer full-service restoration—from mitigation to rebuild—and guide clients through the insurance process with care and professionalism.

About the Role: We are seeking a highly motivated Emergency Response Sales Representative to join our team. This field-based role is designed for someone who can move fast, build trust quickly, and help homeowners take the first step toward recovery after a fire.

You'll be the first point of contact after a fire occurs—responding to live incidents, introducing our services, and helping clients start the restoration process. Your goal: establish rapport, explain their options, and get them signed on with Coastal so our internal teams can take over.

Key Responsibilities:

• Monitor and respond to residential fires using live incident alerts, scanner apps, and fire department sources
• Arrive on-site promptly, speak with homeowners, and explain our services clearly and compassionately
• Obtain signed work authorizations and upload necessary documentation to our CRM (Dash)
• Coordinate with internal estimators and production teams for seamless service handoff
• Maintain detailed records of contacts and progress in the CRM system
• Represent the Coastal brand professionally in all interactions

Qualifications:

• Sales experience (especially in commission-based or in-home roles) strongly preferred - Restoration, construction, or insurance background a plus but not required
• Must be confident, empathetic, and persuasive under pressure
• Willingness to work flexible hours, including nights and weekends
• Valid driver's license and reliable transportation required
• Must be comfortable using mobile tech and CRM software (we use Dash)

What We Offer:

• Base salary + aggressive commission structure (uncapped earning potential)
• Company vehicle
• Company phone or allowance

Supportive team environment and growth opportunities Be the calm after the chaos. Help families rebuild—and build your future in the process.

Apply today to join the team at Coastal Restoration & Construction

Job Type: Full-time

Pay: $30,000.00 - $70,000.00 per year

Benefits:

• Cell phone reimbursement
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person