Description:
JOB PURPOSE: To facilitate patient flow through the Emergency Department and aid in ensuring an accurate & complete medical record for each patient.
JOB FUNCTIONS:
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Assists the medical provider by accompanying medical provider during the medical history-taking and exam of patient; records details of medical history and medical exam into the patient’s medical record; and coordinates departmental resources regarding tests, orders, radiology and results.
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Tracks the orders for each patient, records results and notifies medical provider of results as it arrives.
Requirements:
Knowledge:
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Working knowledge or ability to learn medical terminology, accepted abbreviations, and medical office procedures.
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Recognition of physical exam process and ability to record exam details in medical record
Skills:
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Skill in organizational matters, including time management, prioritization, multitasking, and problem solving.
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Legible handwriting and ability to accurately record information.
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Computer proficiency and ability to quickly learn new software applications.
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Organizational skills with focus on tracking patient care and improving patient flow.
Abilities:
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Ability to type using word-processing software. Able to learn/use other computer programs including e-mail, Internet, EPIC for electronic medical records.
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Ability to read, understand and follow oral and written instructions.
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Excellent communication skills and the ability to coordinate and cooperate with multiple members of the healthcare team.
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Ability to establish and maintain effective/professional working relationships with patients, physicians and other clinical staff, and the public.
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Professional demeanor and recognition of privacy considerations for patients and families
Equipment Operated:
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Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc.
Work Environment:
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Medical exam/treatment rooms in a hospital emergency room setting.
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Controlled lighting, acoustics, air quality, and temperature settings.
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Environmental hazards may be unpredictable including exposure to communicable diseases and biohazards.
Physical Requirements:
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Involves standing and walking approximately 80 percent of the day, sitting the remainder. Some bending, stooping, and lifting up to 15 pounds.
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Repetitive motion work with keyboards and physical writing.
Special Demands:
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Flexibility in scheduling.
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Ability to cope within the high-pressure environment of the Emergency Department.