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Employee Accommodation and RTW Coord
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: Employee Service Center
Work Type: Full Time
Work Schedule: 8 Hr (8:30 AM - 5:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)
Summary:
The EARC serves as the subject matter expert for Rush’s ADA and return to work programs. Leads and coordinates employee accommodation requests, the interactive process and return-to-work efforts while considering applicable leave laws and policies. This position recommends solutions to support requests for accommodations, tracks and follows all assigned cases to closure while delivering high-quality HR services.
Other information:
Required Job Qualifications
Bachelor’s degree from an accredited college or university required.
Minimum 2 years of experience in accommodation management, disability management, and/or worker’s compensation is required. Medical disability or vocational rehabilitation experience preferred.
Experience in a healthcare setting.
Experience reconciling discrepancies across documentation and driving resolutions of differences.
Ability to provide clear and concise instructions to employees and key stakeholders.
Preferred Job Qualifications
Certified Rehabilitation Counselor Certification (CRC) or Bachelors Nursing with Certified Occupational health Certification (COHN) preferred.
Experience with Workday Human Capital Management (HCM)
Hands-on experience with HR case management platforms such as ServiceNow.
Essential Functions and Responsibilities
- Responsible for developing ADA and return-to-work policies and processes for the Rush System, including intake, claim management, adjudication, and resolution.
- Educates Rush leaders on the ADA and return-to-work processes to centralize claim management ownership and evolve existing decentralized culture.
- Perform the intake interview for requests of all accommodations, including The Pregnant Workers Fairness Act and the Pump Act.
- Analyze requests for accommodations taking into consideration the needs of the business and the needs of the employee.
- Serve as the lead consultant in the interactive process between the employee, the employee’s leader and other critical stakeholders.
- Apply successful strategies and best practices to determine appropriate accommodations that will enable employees with disabilities to be productive in their jobs.
- Maintaining accurate detailed documentation of initial accommodation requests, interactive process, accommodation timeframes and other necessary information related to one’s accommodation and/or request for an accommodation.
- Creates analyzes and evaluated statistical data, developing monthly and annual metrics related to accommodation requests.
- Reviews accommodations as written and explores reasonable alternative accommodations.
- Maintains regular contact with the employees, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations.
- Acts as a subject matter expert and resource to supervisors, colleagues, or physicians regarding accommodation/work restriction issues and processes. Provides advice and counsel as appropriate and acts as a liaison between all parties when necessary.
- Ascertains the specific physical tolerances and vocational skills needed for particular employment positions; makes decisions or assists case management staff in making decisions regarding a client's competence in performing a particular position.
- Contacts stakeholders to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
- Delivers comprehensive accommodation process training to HR, EHS managers and Rush leaders.
- Partners with the labor relations team when assisting employees who are part of a collective bargaining agreement.
- May become responsible for managing long-term leave accommodations for the system under HR.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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