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Employee Engagement Coordinator (TGSL)

JOB_REQUIREMENTS

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Salary

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Key Responsibilities

Management Responsibilities

  • Make rounds to ensure the community meets established standards; report to the department Director if corrections are needed.
  • Support marketing tours as required; know the process for collecting deposits and guiding prospective residents through the discovery process.
  • Assist the Wellness Director with budget oversight related to employee relations and employee recognition events.

Employee Responsibilities

  • Schedule candidate interviews and conduct initial interviews for wellness and other departments when needed.
  • Organize and schedule orientation and training sessions for new employees in Memory Care (MC) and Assisted Living (AL).
  • Coordinate and conduct new employee orientations and in-service training for all staff.
  • Manage staffing schedules and PTO; monitor for overtime issues in the wellness department.
  • Provide employee coaching, validation, and observation; report performance feedback to the Wellness Director.
  • Ensure new employees demonstrate competency in their assigned roles.
  • Collaborate with other directors to celebrate special achievements as part of the Passion Program.
  • Serve as on-call support for employee inquiries during the week and share on-call responsibilities on weekends with other management.

Medication Responsibilities

  • Assist with weekly medication audits and MAR audits as needed.
  • Support cycle tasks when necessary.

Customer Service & Compliance

  • Provide excellent customer service to both internal and external customers.
  • Ensure compliance with regulations regarding residents’ rights.
  • Follow and communicate company policies and procedures.

Training & Special Projects

  • Attend required training sessions as directed by your supervisor.
  • Support Passion Program initiatives.
  • Perform additional duties as assigned.

Travel Requirement

  • Must be willing to travel as needed to support community operations and training initiatives.

Key Job Requirements

  • Ability to see and hear (with or without reasonable accommodation).
  • Must adhere to and promote community guidelines, policies, procedures, mission statement, values, and goals.
  • Proficient in reading, writing, and speaking English; basic math skills required.
  • Comfortable using telephones (including intercoms), calculators, pagers, and smartphones.
  • Ability to stand for 80% of the shift and to move quickly and safely in emergencies.

Physical Requirements

  • Lifting/Carrying/Manipulation:

    • Up to 10 pounds: Constantly
    • 11 to 25 pounds: Constantly
    • 26 to 50 pounds: Frequently
    • Over 50 pounds: Frequently
  • Reaching/Push/Pull:

    • Up to 10 pounds: Constantly
    • 11 to 25 pounds: Constantly
    • 26 to 50 pounds: Occasionally
    • Over 50 pounds: Occasionally
  • Above Shoulder Height: Frequently

  • At Shoulder Height: Frequently

  • Below Shoulder Height: Frequently

  • Grasping: Constantly

  • Handling: Constantly

  • Torqueing: Occasionally

  • Fingering: Occasionally

  • Additional physical activities include twisting, bending, crawling, squatting, kneeling, crouching, climbing, and balancing.

  • Other Considerations:

    • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and occasionally hostile individuals.
    • May be exposed to bloodborne pathogens and other contaminants during the workday.

Why Join Civitas Senior Living?

  • Become part of a dedicated, passionate team that makes a meaningful impact on residents’ lives.
  • Enjoy opportunities for professional growth and development.
  • Work in a supportive, inclusive environment with comprehensive benefits and a commitment to excellence.

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