Employee Life Cycle Specialist

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Employee Life Cycle Specialist | Majid Al Futtaim Global Solutions | People & organization

Role Purpose

The Employee Life Cycle (ELC) Specialist is responsible for managing HR operations across the full employee journey, including onboarding, transfers, promotions, data management, and offboarding. The role acts as the first point of contact for employees and managers, providing accurate advice and support through calls, emails, and ticketing systems. It also ensures smooth transactions in SuccessFactors and compliance with HR processes.

Key Responsibilities

• Provide timely and accurate support to employees and managers on HR queries (onboarding, transfers, data updates, exits).
• Manage HR system (SuccessFactors) transactions, such as hiring, job changes, compensation updates, and terminations.
• Ensure accuracy and compliance of employee data in SuccessFactors and ticketing systems.
• Deliver excellent customer service, ensuring positive feedback from employees and managers.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 2-4 Years of experience in HR operations, internships, or employee services (experience with SuccessFactors is a plus).
• Human Resources Internship or Diploma (Preferred).

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.