Employee Relations Executive Officer

General Definition of Work

The Employee Relations Executive Officer, under minimal supervision, performs senior level work with considerable decision-making discretion facilitating and managing employee relations on behalf of the district. The work involves assisting in developing and/or coordinating programs and policies in human resources to address performance concerns, disciplinary action and conflict management issues. Employee is also responsible for interpreting existing and new personnel legislation; policies, and procedures; addressing employee complaints or concerns; and acting as a liaison to outside organizations and agencies involved in school personnel matters. Employee performs advanced and supervisory work to carry out Board of Education policies and procedures related to a wide variety of programs and activities under the direction of the Chief of Human Resources.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

PG 14/Full-time, 12 months

Reports To

Chief of Human Resources (CHRO)

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Lead, manage, supervise, and evaluate assigned staff/programs
• Investigate, analyze, and formulate methods for handling special projects/reports
• Manage and monitor departmental budget
• Counsel principals and other supervisors, both in an advisory capacity and by providing pragmatic assistance on a variety of employee issues
• Advise supervisors and employees on sensitive employee relations matters, including grievance and arbitration procedures, performance issues and disciplinary actions
• Advise and assist supervisors in identifying employee relations issues and determine appropriate course of action
• Manage the employee relations team to provide guidance to district administrators/supervisors with contract interpretation, investigation and advice on a full range of employee relations matters including informal and formal grievances, development of performance management plans, disciplinary issues, employee assistance referrals, and reduction in force issues
• Provide information, advice and assistance to Human Resources department heads and staff regarding application of statutes, regulations, contracts and employee relations practices relating to their functional areas
• Manage the process to investigate and respond to complaints from the Department of Labor, EEOC, ESC, and other agencies
• Oversee and manage processes to ensure accurate management of personnel records and reporting through multiple platforms
• Ensure that all Human Resources systems are fair, equitable, and adhere to state, federal, and local laws, and school board policies
• Research and explain laws and legal affairs concerning employment to supervisors and employees
• Advise and train managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances
• Collaborate with legal counsel and departments in the preparation for hearings
• Prepare and recommend personnel policies and procedures that are compliant with laws and regulations governing school system employees
• Attend regular and called meetings of the Board of Education as needed/required
• Facilitate staff meetings and attend other related meetings as needed/required
• Complete local, state, or federal surveys and reports accurately and promptly
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Knowledge, Skills, Abilities

• Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies and human resources programs
• Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school system human resources programs and specifically employee relations
• Skilled in effective use of mediation and conflict resolution techniques
• Ability to maintain professional and emotional control under stress
• Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
• Ability to learn and use specialized tools, equipment or software related to business needs
• Ability to develop and monitor a budget
• Ability to direct and evaluate the work of others
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
• Ability to take initiative, work independently, and exercise sound judgement
• Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
• Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
• Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Education and Experience

• Bachelor's degree required
• Master's degree in education, human resources or related area preferred
• Juris Doctor (JD) or Law degree preferred
• Minimum of five (5) years' experience as school or district administrator preferred
• Equivalent combination of experience and education

Special Requirements

• Possess and maintain a valid Driver's License or ability to provide own transportation
• Travel to school district buildings and professional meetings