Employee Relations Lead

The Employee Relations Lead will be responsible to support the Employee Relations Expert in delivering high‑quality employee relations services across the organization delivering guidance on complex employee relations issues, policy development, and organizational culture initiatives.

Key Responsibilities:

• Support the design, implementation, and continuous enhancement of Employee Relations programs, frameworks, and governance standards to promote fairness, transparency, and a positive employee experience.
• Deliver ER awareness sessions, manager capability workshops, and communication initiatives to strengthen organizational understanding of ER policies, grievance procedures, corrective actions, and professional conduct expectations.
• Conduct ER benchmarking against global and regional best practices, analyzing trends, standards, and regulatory developments to inform policy updates and operational improvements.
• Manage the intake, assessment, and coordination of grievances, corrective actions, and employee concerns, ensuring timely and consistent handling in alignment with policy and legal requirements.
• Support the planning, execution, and quality assurance of workplace investigations, ensuring objectivity, adherence to established protocols, and high‑quality documentation.
• Prepare clear, structured, and accurate ER case reports, dashboards, and insights to support decision‑making by senior leadership and to identify areas for improvement.
• Lead or support organizational initiatives, cross‑functional projects, and committees related to investigations, employee well‑being, policy reform, or ER practice enhancements.
• Partner closely with ER Business Partners, Legal, Compliance, and management teams to ensure aligned, legally sound, and consistent handling of ER matters across entities.
• Support culture and engagement initiatives by providing analysis, advisory support, feedback trends, and recommendations that enhance the employee experience and organizational climate.
• Review external correspondence, secondment requests, and employment‑related documentation to ensure completeness, accuracy, and alignment with internal protocols.
• Conduct exit and transfer interviews, analyze findings, and prepare insights to inform retention strategies and highlight opportunities for systemic improvement.
• Monitor ER metrics, patterns, and case indicators to proactively identify risks, recommend interventions, and strengthen organizational compliance and operational excellence.
• Serve as a trusted ER advisor, providing guidance to managers and employees on policy interpretation, conflict management, performance matters, and ER best practices.
• Support continuous improvement efforts by evaluating ER processes, identifying gaps, recommending enhancements, and contributing to the development of new tools and approaches.
• Other reasonable work-related duties as assigned by supervisor

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree, Law Degree is an advantage
• Minimum 7 years of relevant full-time work experience
• Good understanding of Labour Regulations in Qatar
• Strong interpersonal communication skills and problem-solving ability with demonstrated investigation and solution building skills are essential.
• Strong analytical and time management skills.
• English & Arabic language proficiency
• Proficiency in MS Office applications and Oracle ERP