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Employee Relations Lead

Title: Employee Relations Lead

Location: Dubai or Abu Dhabi (office in both locations)

Reporting to: Senior HR Leadership

Subordinates: ER Managers


UAEN Applicants only please - non negotiable


Overview

Our client is seeking an experienced Employee Relations Lead to oversee the enterprise-wide ER function. This role will lead on complex employee matters, governance frameworks, and workforce risk, ensuring fair, consistent, and legally compliant practices across multiple regions. The position plays a key role in safeguarding organizational integrity while promoting a high-performance and respectful workplace culture.


Key Responsibilities

Employee Relations Leadership

  • Lead and develop the ER function across multiple geographies
  • Establish consistent ER standards, policies, and governance frameworks
  • Coach and support ER teams on complex and high-risk cases
  • Promote a culture of accountability, fairness, and risk awareness

Discipline & Grievance Management

  • Oversee disciplinary and grievance frameworks and processes
  • Manage complex, high-risk, or reputational ER cases
  • Ensure consistency and legal defensibility in decision-making

Advisory & Stakeholder Support

  • Act as a strategic advisor to HR and business leaders on ER matters
  • Provide guidance on performance management, investigations, and compliance
  • Support resolution of sensitive workforce issues

Policy & Compliance

  • Interpret and communicate ER policies across the organization
  • Ensure consistent application aligned with local regulations
  • Strengthen adherence through HR and leadership teams

Escalation & Risk Management

  • Act as final escalation point for critical ER issues
  • Identify systemic risks and define mitigation strategies
  • Ensure proper documentation and governance standards

Governance & Continuous Improvement

  • Analyze ER trends and identify areas of risk or improvement
  • Enhance ER frameworks, reporting, and controls
  • Drive proactive initiatives to reduce workforce risk


Mandatory Requirements

  • Bachelors degree minimum qualification
  • UAEN Applicants only please - non negotiable
  • 8 years minimum in HR Ops/Employee Relations
  • Must be fully compliant with all responsibilities mentioned above without exception.

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