Employee Relations Officer, Human Resources

Position: Employee Relations Officer, Human Resources

Job Purpose:

The Employee Relations Officer, Human Resources will be responsible for managing employee disciplinary processes, ensuring compliance with HR policies & labor laws. The role involves handling misconduct cases, conducting preliminary investigations, maintaining documentation, and supporting fair and consistent disciplinary actions across the organization.

Qualification & Experience

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 2–4 years of experience in Employee Relations, HR Operations, or disciplinary case handling.
• Experience in banking or financial sector (preferably Microfinance Bank) will be an advantage.
• Knowledge of labor laws and disciplinary procedures.

Key Responsibilities:

• Manage disciplinary cases including misconduct, policy violations, and employee grievances in line with HR policies.
• Issue warning letters, show-cause notices, and other disciplinary communications after necessary approvals.
• Conduct preliminary investigations, collect evidence, and prepare investigation reports.
• Ensure compliance with HR policies, labor laws, and SBP regulations.
• Maintain confidential documentation and case records; track and report employee relations cases.
• Support HR in resolving workplace grievances and conflicts while ensuring fair disciplinary practices.
• Coordinate with DAC Committee, Legal, and Audit teams when required and assist in hearings or inquiry proceedings.