EMR Trainer

A Corporate Trainer is responsible for maintaining the standards of an organization’s talent by providing comprehensive training on the electronic medical records (EMR) and related areas at the start of employment and as needed throughout employment. The duties include working closely with the training manager, team, department heads and company executives to determine areas for employee improvement and providing follow-on training and technical support to physicians and staff. Other related projects as needed.

• Provide training using pre-developed programs and curriculum for employees of the organization, in small groups and/or one-on-one for orientation and in-job training
• Collaborate with the training manager and team to identify additional training needs, update training guides, and schedule appropriate training sessions for employees as needed
• Follow systems to monitor and ensure employees are performing their responsibilities according to the training
• Ensure the compliance of the company’s employees to cooperate with standards and procedures during training sessions
• Provide support and mentoring for new employees while conducting an evaluation and identifying sections where improvements are needed
• Train new hires on navigation and workflow of EMR computer software
• Travel to various offices throughout the organization to assist staff with on-going training, as needed
• Work in conjunction with the IT department to resolve user software issues
• Update and maintain training materials to adapt to changes within the software and government requirements
• Ensure compliance requirements, HIPAA, confidentiality is maintained
• Develop and cultivate a never-ending appetite for learning to broaden your knowledge
• Strong organization and time-management skills to prioritize and set goals for productivity
• Creative, empathetic, and problem-solving skills to adapt training presentation to accommodate the learning needs of all learners
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners
• Strong analytical skills to perform research to find solutions to workflow hindrances and EMR software glitches
• Highly effective customer service skills and communication
• Experience with Microsoft Office including Outlook, Excel, Word
• Typing, grammar, punctuation skills

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or zero to three months related experience and/or training; or equivalent combination of education and experience.

Previous experience with EMR/EHR preferred but not required.

Prior medical office experience preferred but not required.

Communication Skills:

Ability to:

• Read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Respond to common inquiries or complaints from staff, regulatory agencies, or members of the business community.
• Present materials through verbal and demonstration presentations in front of small groups and one-on-one.
• Effectively present information to top management.
• Communicate professionally and properly through email using proper grammar and punctuation.

Mathematical Skills:

Add, subtract, multiply, divide.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Strong technical skills and adaptability to quickly learn computer software. Proficient use of mouse and keyboard (typing 30+ wpm), locating saved files, copy and paste functions, opening and closing software files, navigation of the computer. Microsoft office (word, excel, outlook). Basic troubleshooting ability.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is in a typical office environment. The noise level in the work environment is usually moderate, but occasionally noisy.
• Travels to various office locations using personal vehicle for transportation.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Microsoft Office: 1 year (Preferred)
• EMR systems: 1 year (Preferred)
• Training & development: 1 year (Preferred)
• eClinicalWorks: 1 year (Preferred)
• CARETRACKER: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person