Endpoint Administrator

Summary

ABOUT THE DEPARTMENT:
The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration.

ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor.

• Endpoint lifecycle support: Assist with deploying, configuring, maintaining, and troubleshooting desktops, laptops, mobile devices, peripherals, and IoT devices to meet County standards.
• Centralized endpoint management administration: Support and optimize enterprise tools such as Microsoft Intune, including software deployment and update/patch management.
• Endpoint security and compliance: Help implement and troubleshoot endpoint security controls (e.g., security settings, antivirus/EDR, patching), and perform basic audits/assessments to maintain performance, security, and compliance.

• Endpoint management fundamentals: Core concepts for managing desktops, laptops, mobile devices, peripherals, and IoT endpoints across an enterprise environment.
• Directory services basics: Working knowledge of Active Directory and Entra AD (Azure AD) as they relate to endpoint identity, access, and device management.
• Networking fundamentals: Basic understanding of networking concepts and protocols used to support endpoint connectivity and troubleshooting.

• Endpoint management tool administration: Ability to perform basic configuration and ongoing support in platforms like Microsoft Intune.
• Technical troubleshooting: Skill in diagnosing and resolving endpoint and user-impacting issues across multiple operating systems (Windows/macOS/iOS/Android/Linux).
• Endpoint security practices: Skill in applying and supporting baseline security controls such as patch management, antivirus/EDR, and secure configuration settings.

• This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Compensation

$6,304.35 to $8,448.45 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately.

BENEFITS:
Our robust healthcare package covers medical, prescription, dental, and vision coverage at a minimal cost of $100 for employee only and $121 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE (Download PDF reader) for full benefit details.

Minimum Qualifications

• Associate’s degree in Information Technology, Computer Science, or related field;
• AND two (2) years of experience supporting and managing endpoint devices;
• OR any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities to perform the essential functions of the job.

• Experience with Intune.
• Experience with Windows Autopilot and Group Policy.
• Endpoint security experience (patching, hardening, antivirus/EDR).
• Support experience across Windows + macOS and/or iOS/Android.

Necessary Special Requirements

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans' Preference, please click HERE for information.