Description:
DEPARTMENT: Engineering
REPORTS TO: Property Chief Engineer
STATUS: Non-exempt
JOB SUMMARY
The Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. Responsible for all day-to-day operations of the maintenance department and overseeing the successful completion of maintenance and daily assigned tasks. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.
QUALIFICATION STANDARDS
Education & Experience:
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Experience in a hotel or a related field preferred.
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High School diploma or equivalent required.
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Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
Physical requirements:
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Long hours sometimes required.
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Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
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Ability to stand during entire shift.
Mental requirements:
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Must be able to convey information and ideas clearly.
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Must be able to evaluate and select among alternative courses of action quickly and accurately.
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Must work well in stressful, high-pressure situations.
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Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
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Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
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Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.
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Must be able to work with and understand financial information and data, and basic arithmetic functions.
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Must be able to work unsupervised.
Requirements:
DUTIES & FUNCTIONS
Essential:
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Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
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Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
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Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
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Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations
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Provide direction in the Engineering department as requested by General Manager and/or Property Chief Eng.
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Follow all hotel and departmental procedures and policies.
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Report emergencies and unusual situations immediately.
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Handle guest room maintenance requests in a timely fashion.
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Demonstrate an attitude of cooperation and helpfulness at all times.
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Assist with the operation, maintenance and repair of equipment.
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Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.
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Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
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Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.
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Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
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Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
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Point out and assist with eliminating safety concerns.
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Assist in maintenance of health code requirements for pool and fitness center.
Marginal:
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Do periodic property tours of exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
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Complete all appropriate Engineering forms.
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Assist with the set-up of special meeting needs.
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Complete assigned maintenance request forms daily.
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Use proper two-way radio etiquette at all times when communicating with other employees.
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Perform any other duties as requested by management.
I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.