Engineer-Field Service

Below are the roles and responsibilities:

Territory- Entire Kerala

• To cater Field services to SP customers

• Should be able to handle given territory individually with following assignments

• Carry out the Preventive Maintenance on time of all SP Products

• Attend breakdown call within time limits and provide onsite solution if possible. • Installation of SP equipment’s within time limits.

• Conduct training session on request or at pre decided site (care at sight).

• Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).

• Support in conference and workshop arranged by marketing team.

• Negotiate on commercial aspect with customer and technical explanation of repair quotation.

Increase in AMC penetration based on Installation base/ penetration ratio data.

• Support and participate in full day training sessions (SP course)

• Sales of accessory (which are directly sold through OMSI)

Qualification and Key Requirements:

• Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.

• Should be open to travel extensively.

• Should be minimum graduate in science stream.

• Should have minimum of 2yrs and above work experience in medical equipment/service industry.

Interested candidates, please mail your resumes to taru.arora@olympus.com.

Regards

Team HR