Engineer, IAM & Collaboration

**Equal Opportunity Employer**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, or disability status. EEO/Disabled/Vets

**Job Description :**

**Overview**

The IAM & Collaboration team is responsible for maintaining the Google Workspace, Okta and other collaborative SaaS applications (Like Zoom, Slack, Dropbox) for different business units of News Corp. They will provide technical assistance for all the high level (L2/L3) issues and will also be involved in engineering work.

**Duties and Responsibilities**

• Troubleshoot issues related to Google Workspace applications like Gmail, Drive, Groups, Docs, etc.

• Perform Okta app assignment and Integration

• Basic troubleshooting of issues related to OKTA

• Troubleshoot issues related to Mail routing, spam and phishing and email delivery.

• Create and manage Content Compliance rules, default routing rules in Google Workspace, etc.

• Chromebox device management

• Mobile device management

• Need to work on high priority issues and outages.

• Escalate and work directly with vendors.

• Message Hygiene Technologies and SPF, DKIM and DMARC

• Configuring and troubleshooting email transport technologies (DNS, SMTP, IMAP4, POP3, etc) and associated desktop and mobile clients.

• Planning and execution of email migrations

• Spam and phishing outbreak response and mitigation

**Knowledge, Skills and Abilities**

• Google Workspace (Comprehensive knowledge of Gmail and a general knowledge of all other core Google Workspace apps)

• Message routing

• Exposure to email migration

• Knowledge and exposure to Identity Providers (e.g. Okta, PingIdentity)

• Knowledge and exposure to Cloud storage providers (eg: Google Drive, Dropbox, One Drive)

• Knowledge and exposure to Office 365

**Education, Experience and Certification Qualifications**

• Bachelor’s Degree in an Engineering or Information Technology field is desired, or equivalent combination of education and experience.

• 3-5 years of end-user support of Google Workspace/Okta

• Ability to stay aware of new product releases in order to support them

• Excellent troubleshooting skills

Google Workspace or Okta certifications will be considered an advantage.

This job is posted with NTS Technology Services Pvt. Ltd.

Job Category:

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.