Engineering Manager- Data Quality and Observability

Role Description:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About the team: the Data quality and observability team works on the topic of reliability across several lenses: platform, data and AI. The needs addressed by the team are diverse, spanning both critical areas like risk and compliance, as well as exciting greenfield initiatives that require new assessments, the effort is at multi-org and multi-company level

Role Description: This role entails building and leading a new Bangalore team, designed to integrate with the existing Amsterdam track. The team will be responsible for developing an enterprise data quality and data observability solution that enable the company to track payment and other critical data to ensure the minimum set of requirements are followed.

Key Job Responsibilities and Duties:

People Leadership

• Directly manage engineers

• Lead by example by taking ownership, being proactive and collaborating

• Foster a great culture that innovates, work together as a team, partner with other Booking.com teams and roles and celebrates unified success

• Respect the Booking.com values and use them as a guide to the way we work

• Inspire, grow, and develop individuals within the team; help create personal development plans using available learning resources and stretch opportunities.

• Communicate clear, structured, and relevant information to diverse stakeholders. Adapt style to the audience and lead active listening and conflict resolution

Technology, Craft & Delivery

• Experience in designing and architecting APIs, dealing with high traffic

• Experience in large scale data processing and workflow management

• Mastery in technology leadership

• Engineering delivery, quality and practices within own team

• Delivery of the wider engineering strategic objectives

• Embed agile ways of working and company values within the team

• Ability to get into the technical detail (where required) to coach, support and mentor the team

• Adhere to the default principles for architecture, quality and non-functional requirements

• Contribute to the evolution of best practices across the department

• Drive a culture of ownership and technical excellence, including reactive work such as incident escalations

• Learn new technologies and keep abreast of existing technologies to be able to share learnings and apply these to a variety of projects when needed

• A strong data product mindset, treating data observability as a core feature and data as a product

Architecture & Product Strategy

• Define, shape and deliver the roadmap

• Build new products, processes and operational plans

• Negotiate on the strategic importance of own product roadmap features

• Drive innovation in the team

• Own the architecture across the team

• This role may require participation in an on-call rotation.

Role Qualifications and Requirements:

• 5+ years of experience in software development within a team.

• At least 2 years of experience leading and managing a team of engineers in a fast-paced and complex environment.

• Experience working with public cloud providers such as AWS

• Proven track record of hands-on technical leadership. Experience with big data tools (e.g. Spark or Flink) and Kafka are a plus.

• Proven experience with incident management, on-call rotations, and implementing reliability best practices.

• Strong understanding of observability principles (metrics, tracing, logging) applied to complex data systems.

• Strong understanding of SRE principles and frameworks (e.g. Google SRE book)

• Knowledge Engineering concepts (e.g. Knowledge Graphs, Graph Queries, Semantic Web, etc.) and Data Governance (Quality, Stewardship, Security, Compliance, Architecture) are strong pluses

• Strong understanding of the software development lifecycle and agile methodologies.

• Strong technical skills (Coding & System design) with the ability to get hands-on with your team if needed

• Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision

• You are a humble and thoughtful technology leader, you lead by example and gain your teammates’ respect through actions, not the title

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.